Breanna Sparrow
Gonzales,LA
Summary
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.
Overview
7
7
years of professional experience
Work History
Security Guard
Black Diamond Security
Gonzales, LA
06.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Sales Agent
Pest SOS
Gonzales, LA
03.2023 - Current
- Assisted call-in customers with questions and orders.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
Team Leader
Jack in the Box
Gonzales, LA
04.2022 - 08.2022
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Security Officer
Louisiana State Penitentiary
10.2021 - 04.2022
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Caregiver
Magnolia assisted living
03.2018 - 04.2021
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
High School Diploma -
East Ascension High School
Gonzales, LA05-2019
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- First aid certified
- Reporting skills
- Patient care
- Multitasking and organization
- Call control
- Networking
Languages
English
Full Professional
Timeline
Security Guard
Black Diamond Security
06.2024 - Current
Sales Agent
Pest SOS
03.2023 - Current
Team Leader
Jack in the Box
04.2022 - 08.2022
Security Officer
Louisiana State Penitentiary
10.2021 - 04.2022
Caregiver
Magnolia assisted living
03.2018 - 04.2021
High School Diploma -
East Ascension High School