Breanna Stark
Atlanta,GA
Summary
Driven senior cybersecurity leader specializing in incident response, cyber fraud investigations, and enterprise risk initiatives. Known for driving program maturity and building collaborative partnerships. Adept at translating technical risk into strategic action through deep root cause analysis and agile remediation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Director of Incident Management & Cyber Risk
OneMain Financial
Las Vegas, NV
05.2022 - Current
- Coordinated impact analysis, status updates and remediation efforts as the Incident Commander for 80+ incidents annually on behalf of the CISO and Head of Cyber Technology.
- Collaborated closely with Legal and HR to execute access restrictions, determine incident materiality, and file required regulatory disclosures.
- Prevented $1M in fraudulent loan bookings by investigating behavior patterns and API anomalies coinciding with spikes in affiliate loan applications.
- Introduced a ‘Tech-to-Risk’ ingest process to proactively identify and close security gaps through strategic partnership with CTI, Cyber Operations, and CTI.
- Created an incident response plan to align with regulatory guidelines. Conducted training and tabletop exercises to support executive adoption.
- Matured the Cyber Risk Management program by standardizing risk identification, categorization, and remediation processes in alignment with Enterprise Risk policies, resulting in a 60%+ improvement in on-time closure of cyber risk issues.
- Directed the annual Cyber Risk Assessment, evaluating controls across all technology lanes and executing improvement plans with control owners.
Lead Product Support Specialist
RedEye Apps
Las Vegas, NV
08.2021 - 05.2022
- Served as the primary liaison between Customer Support, Product Development, and DevOps teams to resolve security and product-related incidents using Jira.
- Managed the Product Backlog Prioritization process to resolve security misconfigurations and application defects, resulting in a 20% increase in product availability.
- Resolved a critical platform defect by identifying incompatibility with outdated CAD tooling; deployed new tool version to support the integrity of client data.
- Improved cloud network latency for New Zealand and North American customers by 4 seconds through network testing and coordinating AWS routing changes with DevOps.
- Introduced structured Problem Pages to enhance post-incident analysis, accelerate root cause identification, and improve knowledge sharing between teams.
Technical Support – Field Engineer
TranUSA, LLC
Buford, GA
01.2020 - 06.2021
- Managed IT infrastructure and security for over 20 small business clients in a hybrid support model to deliver remote and on-site services aligned with business needs.
- Designed and deployed secure local area networks (LANs) and Windows-based domain infrastructures using Azure and Windows server technologies.
- Engineered SIEM solutions in Splunk by aggregating security logs and creating alerts based on the MITRE ATT&CK framework.
- Led infrastructure upgrades for end-of-life (EOL) systems improve uptime and ensure business continuity through proactive system modernization.
IT Help Desk Technician
NanoLumens, Inc.
Peachtree Corners, GA
08.2018 - 01.2020
- Provided Tier 1 & 2 support for over 100 end users in a hybrid Windows and Mac environment using Zendesk for ticket tracking and issue resolution.
- Spearheaded the company’s migration to Azure AD and Microsoft 365 tools, increasing productivity and reducing support tickets related to email and file sharing.
- Created network diagrams and documentation to improve troubleshooting and environment education for new hires.
Education
Bachelor of Science - Information Technology Management
Western Governors University
05.2025
Associate of Science - Cybersecurity
Gwinnett Technical College
05.2020
Skills
- Program Maturity
- Incident Response & Management
- Cyber Fraud Investigations
- Risk Management
- Regulatory Alignment
- Metrics, KPIs, & Reporting Dashboards
- Cross-functional Collaboration
- Root Cause Analysis
Certification
- SSCP (ISC)²
- ITIL v4 Foundation
- CompTIA A+
- Network Administrator
- Certified Help Desk Technician
Timeline
Associate Director of Incident Management & Cyber Risk
OneMain Financial
05.2022 - Current
Lead Product Support Specialist
RedEye Apps
08.2021 - 05.2022
Technical Support – Field Engineer
TranUSA, LLC
01.2020 - 06.2021
IT Help Desk Technician
NanoLumens, Inc.
08.2018 - 01.2020
Bachelor of Science - Information Technology Management
Western Governors University
Associate of Science - Cybersecurity
Gwinnett Technical College
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