Courtney Lancaster
Baltimore,MD
Summary
Cybersecurity practitioner and training and curriculum developer with 25 years of experience across government, military, and higher education sectors. Demonstrated expertise in orchestrating and delivering high-quality cyber courses, boosting customer engagement and business development, as well as implementing robust program logistics.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Manager, Cyber Content Program / CyberStronger Lead Cyber Instructor
Comtech
01.2022 - 04.2025
- Oversaw team of 20 instructional staff to develop and deliver high-quality cybersecurity courses.
- Trained and supervised upskilling of over 500 federal students for Department of Defense with more than 85% of students receiving industry recognized certifications post training.
- Operated within budget to fulfill contractual requirements efficiently and timely.
- Contributed to business development and proposal writing for four contract bids.
- Provided Key Performance Indicators to clients, showcasing training metrics for over 500 students.
- Mapped course curriculum to align with NIST/NICE framework KSAT data and work roles.
Cyber Forensics Instructor and Content Developer
KeyW Corp / Jacobs
03.2018 - 01.2023
- Delivered comprehensive cybersecurity and digital forensics courses to military and civilian students across various platforms, including online and in-resident settings.
- As a Subject Matter Expert (SME), I collaborated with instructional design teams to develop and update course materials for more than five cybersecurity courses, ensuring accuracy and relevance for diverse audiences.
- Troubleshot technical platforms and learning management system (LMS) resources to maintain optimal learning environments, and enhance the student experience.
Online Forensic Adjunct Lab Assistant
University of Maryland
10.2017 - 05.2020
- Supported over 200 online students in completing cybersecurity labs and resolving curriculum inquiries.
- Utilized Salesforce to troubleshoot technical issues, ensuring smooth lab completion for students.
- Managed various technical platforms to facilitate effective execution of course-related labs.
Technical Trainer/Subject Matter Expert
CSRA - Defense Cyber Investigative Academy
04.2017 - 02.2018
- Rewrote multiple courses employing the Instructional System Design process to enhance educational effectiveness and learner engagement.
- Applied systematic instructional design methodologies to ensure alignment with educational goals and objectives.
Director of Training/Trainer
Berla Corporation
08.2016 - 02.2017
- Develped, delivered, and redesigned vehicle forensics training curriculum and processes to improve training program delivery and deployment.
- Packaged hardware components and coordinated shipping logistics for training and marketing events.
- Represented company at domestic and international events, promoting products and services through speaking engagements.
Technical Training and Curriculum Developer
Fidelis
03.2016 - 08.2016
- Conducted in-person and remote training sessions for clients on proprietary forensic products, enhancing user proficiency and satisfaction.
- Improved training materials and streamlined deployment and logistical processes, leading to more efficient and effective training delivery.
Cyber Forensic Instructor
TeleCommunication Systems (TCS)
03.2012 - 03.2016
- Developed and delivered comprehensive forensic track course materials, including lab exercises and real-world case studies.
- Authored multiple student manuals to enhance learning resources and improve educational outcomes.
- Fostered strategic relationships to support business development, including collaborations with EC Council and ISACA for certification development.
Computer Forensic Technician
Department of Defense Computer Forensic Laboratory (DCFL) General Dynamics Advanced Information Systems
Linthicum, MD
11.2007 - 03.2012
- Successfully completed technical casework involving digital imaging and IoT extractions to support litigation efforts.
- Developed and refined processes and procedures for mobile device forensics, contributing to the lab's standard operating procedures.
Master Scheduler
Merlin International
09.2006 - 11.2007
- Briefed executive management on organizational plans and resource management, ensuring alignment at both governmental and contractual levels.
- Certified in Microsoft Promavera, effectively leveraged the tool to schedule and maintain strategic goals.
Senior Analyst / Strategic Management Specialist
Lockheed Martin
08.2004 - 09.2006
- Collaborated with senior management to manage and discuss strategic plans for over six divisions, aligning organizational goals with forward movement objectives.
Cryptologic Technician / National Security Agency / Senior Analyst - Joint COMSEC Monitoring Activity
United States Navy
08.2000 - 08.2004
- Coordinated training initiatives and executed Standard Operating Procedures (SOPs) within the OPSEC/COMSEC division, ensuring adherence to protocols on the watch floor.
Education
Leadership Principles - Leadership
Harvard Business School (Online)
12.2023
Skills
- Program management
- Customer and vendor engagement
- Business development
- Cybersecurity expertise
- Cybersecurity Maturity Model Certification (CMMC)
- Digital forensics
- Training delivery
- Forensic Tools Proficiency
- Budget management
- Stakeholder communication
- Project management
- VMWare Skillable Cengage Blackboard Moodle
- MS Teams and Zoom
- NIST/NICE framework knowledge
- CMMC compliance awareness
- Content creation
Certification
- Cybersecurity Maturity Model Certification (CMMC) - Registered Practitioner (RP), 03/25
- CompTia Certified Technical Trainer (CTT+), 10/22
- Certified Expert Witness, 01/08
- Department of Defense certified digital media collector, 01/08
- Department of Defense certified digital forensic examiner, 04/08
- Level 1 and 2 certified data recovery technician, 07/10
Languages
English
Professional
References
References available upon request.
Timeline
Manager, Cyber Content Program / CyberStronger Lead Cyber Instructor
Comtech
01.2022 - 04.2025
Cyber Forensics Instructor and Content Developer
KeyW Corp / Jacobs
03.2018 - 01.2023
Online Forensic Adjunct Lab Assistant
University of Maryland
10.2017 - 05.2020
Technical Trainer/Subject Matter Expert
CSRA - Defense Cyber Investigative Academy
04.2017 - 02.2018
Director of Training/Trainer
Berla Corporation
08.2016 - 02.2017
Technical Training and Curriculum Developer
Fidelis
03.2016 - 08.2016
Cyber Forensic Instructor
TeleCommunication Systems (TCS)
03.2012 - 03.2016
Computer Forensic Technician
Department of Defense Computer Forensic Laboratory (DCFL) General Dynamics Advanced Information Systems
11.2007 - 03.2012
Master Scheduler
Merlin International
09.2006 - 11.2007
Senior Analyst / Strategic Management Specialist
Lockheed Martin
08.2004 - 09.2006
Cryptologic Technician / National Security Agency / Senior Analyst - Joint COMSEC Monitoring Activity
United States Navy
08.2000 - 08.2004
Leadership Principles - Leadership
Harvard Business School (Online)
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