Darius Bryan
Baltimore,Md
Summary
Highly skilled and enthusiastic professional with more than 10 years of experience in Automotive field. Having dealt with all facets of operations in a new car dealership. Successfully managed a parts department with over 4 million in annual sales. Strengths in customer relations and organizational skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Parts Manager
Northwest BMW
Owings Mills, MD
05.2014 - 10.2019
- Trained team members in successful strategies to increase sales targets by 10% year over year
- Created online platform that grew to earn over $200,000 in annual sales
- Offered hands-on assistance to customers, assessing needs to maintain current knowledge of consumer preferences
- Submitted reports to senior management to aid in business decision-making and planning
Assistant Parts Manager
Northwest BMW
Owings MIlls, Md.
03.2007 - 05.2014
- Maintained highest team sales at over $500,000 annually
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders
- Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service
- Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents
Education
High School Diploma -
Lake Clifton / Eastern High School
Baltimore, MD06.1998
Skills
- POS systems operations
- Operations management
- Customer relations
- Inventory coordination
- Parts ordering and management
- Front Counter
- Regulatory compliance
- Spreadsheet development
- Upselling strategies
- Customer Service
- Extremely organized
Certification
N.A.D.A Fixed Operations Management Certification
Timeline
Parts Manager
Northwest BMW
05.2014 - 10.2019
Assistant Parts Manager
Northwest BMW
03.2007 - 05.2014
High School Diploma -
Lake Clifton / Eastern High School