Assistant Supervisor Operations Support Analyst
- Process, package and send out continuation of care requests
• Order, process and send out IHCs to designated outside reference laboratories
• Receive and accession outside pathology consults
• Receive and process all pathology add-on orders
• Perform office duties such as scanning paperwork, answering phone calls and relaying messages to pathologists
• Return and file all incoming mail that contain paraffin blocks or glass slides
• Request any materials the pathologist may need from outside institutions
• Order shipping kits for reference laboratory send outs
• Bake all cytology slides in oven for required amount of time prior to filing.
• Scan and file all surgical and cytology glass slides in proper locations
• Maintain back-filing of basement slides and blocks
• Negotiate prices for specific testing with reference laboratories
• Maintain good business relationships with all reference laboratories
• Set up billing contracts with reference laboratories
• Process all legal requests
• Preserve or recut all blocks and/or slides requested for legal matters
• Receive and review all pathology invoices from reference laboratories prior to referring to admin for payment
• Maintain schedule for renal cases sent to RBG
• Perform weekly QA reports for Breast, Lung, and Gyn. Cases
• Efficient in navigating multiple laboratory portals such as Mayo, Neogenomics, Veracyte etc.
• Knowledge of financial assistance documents for testing at reference laboratories such as Foundation Medicine, NeoGenomics etc.
• Understanding of billing processes utilized for 3rd party billing as well as submitting additional billing CDM codes into EPIC
