Extremely self motivated professional with strong track record in overseeing daily operations, team leadership, and project coordination. Proven ability to drive performance and improve efficiency through effective collaboration and strategic planning. Adept at navigating changing priorities while ensuring high-quality outcomes. Skilled in resource management, scheduling, and fostering positive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Studio Manager
Pickering Creative Artists Academy
02.2024 - Current
Oversee daily studio operations, ensuring a seamless workflow and high-quality output.
Manage all inventory of supplies and instruments for the studio
Manage scheduling for classes, events, and rehearsals to optimize facility usage.
Manage a team of creative professionals, fostering collaboration and enhancing team performance through regular feedback and development initiatives that led to a drastic decrease in instructor turnaround
Cultivate strong relationships with students and their parents leading to an increase in average subscription length
Create a company standard of conducting bi weekly individual meetings with teachers to ensure they are satisfied and fulfilled in their role and to also address any concerns
facilitated and hosted events for the studio
Car Sales Consultant
Stevinson Toyota East
04.2022 - 01.2024
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts. Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites. Answered telephone and email inquiries from potential customers. Completed Sales consulting phone training. Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services. Responded to customer enquiries via telephone and email. Developed strong rapport with customers and created positive impression of business. Inputting customer information into CRM.
Server
Texas Roadhouse
11.2020 - 03.2022
Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards. Set positive tone for entire dining experience as first point of contact for incoming guests. Resolved customer complaints promptly and professionally to maintain positive reputation. Explained menu items and suggested appropriate options for food allergy concerns. Used slow periods to restock supplies, ice, trays, and delivery bags. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server, Bartender, Trainer
Buffalo Wild Wings
06.2018 - 02.2021
Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Followed strict recipes and drink measurements to minimize product use. Obtained cash bank and stocked service bar to prepare for operation. Trained new servers to properly take care of guests and ring in food.