Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Awards
Generic
Mindy Lopez

Mindy Lopez

Scottsdale

Summary

Forward-thinking Studio Manager accomplished in exceeding business objectives. Operates well under tight deadlines and business pressures to deliver top-notch client experiences and maximize service delivery. Always looking for opportunities to streamline and improve studio operations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Studio Manager

Stretch Zone
07.2023 - Current
  • Forecasted studio business levels and adjusted strategies to meet demand.
  • Kept studio current with design choices and operational trends for maximum business success.
  • Oversaw studio team, delegating tasks and monitoring work completion.
  • Adapted to changing boutique fitness industry trends by keeping operations adaptable and scalable.
  • Investigated customer complaints, identifying and changing processes to remove faults.

Personal Trainer

Tonto Verde
01.2023 - 04.2023
  • Quickly built clientele and personal relationships with members, growing from 0-30 clients weekly withing 4 weeks.
  • Led group fitness classes for members, with relevant programming for our demographic.
  • Took on leadership role as contact point for equipment issues, communicating directly with our representatives to resolve issues.
  • Took members through equipment orientations, ensuring proper and safe use of new machines.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.

Fitness Professional

Life Time Fitness Inc.
11.2021 - 02.2023
  • Helped to grand open the Happy Valley Life Time Fitness Club
  • Worked independently and as member of cohesive team to support individual needs.
  • Conducted on-site seminars and workshops to generate interest in new club activities.
  • Adapted classes to meet expectations and interests of members, resulting in improved participation.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Prepared variety of different written communications, reports and documents.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Designed specific workout systems for individual clients based on performance ability.
  • Promoted safe and interactive environment for club clients and members.
  • Successfully sold personal training packages totaling $10,000+ in sales on monthly basis.
  • Monitored proper execution and form of clients and adjusted positions to improve results and safety.
  • Recruited new participants each month with expertise in relationship-building and personal training.

Fitness Director

Seksé Fit
09.2019 - 08.2020
  • Met or exceeded monthly revenue and training goals.
  • Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
  • Implemented effective social media strategies to facilitate new business and promote patronage in existing customers.
  • Conducted group wellness presentations for groups up to 60+ participants.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Led individual and group wellness seminars and educational programs on various topics.
  • Improved operations through consistent hard work and dedication.
  • Developed and maintained courteous and effective working relationships.
  • Increased customer satisfaction by resolving issues.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Group Fitness Instructor

Athletic Club Of Bend
03.2013 - 08.2020
  • Established classes to effectively match skill and learning levels of all participants.
  • Enhanced client experience by maintaining motivational and supportive culture.
  • Created structured and innovative fitness programs to be executed in small to large group atmospheres.
  • Provided guidance and inspiration to class members and recommended additional fitness resources.

Health and Wellness Director

Broken Top Golf Club
03.2011 - 08.2016
  • Led efforts to conceive, develop and execute thematically aligned entertainment programming.
  • Improved recreational programming based on feedback from customers and employees.
  • Established vendor relationships to access timely services in support of events.
  • Stayed abreast of entertainment offerings within marketplace to evaluate and report trends, opportunities and competition.
  • Administered First Aid and CPR to participants in distress.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Developed team communications and information for meetings.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Education

High School Diploma -

Parker
Waimea, HI
06.2004

Bachelor of Science - Business Entrepreneurship

Grand Canyon University
Phoenix, AZ
01-2027

Skills

  • Relationship and Community Building
  • Passion for Health and Fitness
  • Training and Development Skills
  • Punctual and Dependable
  • Physical Fitness
  • Staffing And Scheduling
  • Excellent Communication Skills

Accomplishments

  • Named IHRSA's Rising Star in 2018 for accomplishments in program development for adults and children's fitness
  • Grew private golf club health and wellness program from 5 classes/week to 20+ weekly classes, with strong team of instructors
  • Created and ran women's bootcamps, collaborating with local businesses to promote women's health and wellness.

Certification

Certified personal trainer since 2006 through NASM, and other reputable companies. Currently certified through International Sports Science Association.

Timeline

Studio Manager

Stretch Zone
07.2023 - Current

Personal Trainer

Tonto Verde
01.2023 - 04.2023

Fitness Professional

Life Time Fitness Inc.
11.2021 - 02.2023

Fitness Director

Seksé Fit
09.2019 - 08.2020

Group Fitness Instructor

Athletic Club Of Bend
03.2013 - 08.2020

Health and Wellness Director

Broken Top Golf Club
03.2011 - 08.2016

High School Diploma -

Parker

Bachelor of Science - Business Entrepreneurship

Grand Canyon University

Awards

Awarded IHRSA's Rising Star 2018 for my work in developing children's programs. See https://www.healthandfitness.org/improve-your-club/presenting-the-2018-ihrsa-rising-stars/

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