BreAnna Villarreal
Silverton,OR
Summary
Compassionate and reliable individual with a background in caregiving and customer service, who truly values the importance of client and customer care. Known for creating positive experiences through patience, attention to detail, and a genuine desire to help others feel supported and respected.
Overview
6
6
years of professional experience
Work History
Front Receptionist
Superior Roof and Gutters LLC
Salem, OR
04.2023 - 01.2025
- Greeted clients and visitors, ensuring positive first impressions of company professionalism.
- Managed multi-line phone system, efficiently routing calls to appropriate departments.
- Scheduled appointments and coordinated meetings for team members, optimizing calendar efficiency.
- Maintained organized reception area, enhancing overall office appearance and functionality.
Certified Medication/Resident Assistant
Davenport Place
Silverton, OR
01.2020 - 08.2022
- Provided a safe place for all residents to feel comfortable and loved.
- Provided meals, drinks, or any alternatives for specific residents.
- Communicated with families and medical businesses daily.
- Data entry on computers and hand written.
- Monitored and tracked medication of patients and maintained medical equipment.
- Tracked vital signs at regular intervals.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
Waitress
Almost Home Restaurant
Salem, OR
03.2019 - 12.2019
- Provided superior customer service to a high volume of customers daily with a smile.
- Communicated with multiple job titles while providing excellent customer service to customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Making sure customers are always satisfied with filled drinks, clean napkins, removing used plates, and providing any additional requests.
- Setting up the next shift for success by making sure everything that will be needed for their shift is available and easy to find.
Education
GED -
Downtown Learning Center
Salem, OR05.2013
Skills
- Customer service and client care
- Strong communication and active listening
- Compassionate caregiving and patient support
- Medication assistance and health monitoring
- Multitasking in fast-paced environments
- Time management and organization
- Attention to detail and cleanliness
- Conflict resolution and problem-solving
- Team collaboration and independent work
- Reliable, punctual, and professional
Education and Training
other
Timeline
Front Receptionist
Superior Roof and Gutters LLC
04.2023 - 01.2025
Certified Medication/Resident Assistant
Davenport Place
01.2020 - 08.2022
Waitress
Almost Home Restaurant
03.2019 - 12.2019
GED -
Downtown Learning Center