Detail-oriented Medical Front Desk Specialist and Surgery Scheduler with experience in patient coordination, insurance verification, referrals, and medical records management. Proven ability to manage high-volume administrative tasks while maintaining HIPAA compliance and providing excellent patient care. Strong team player with a commitment to professional growth in the medical field.
Overview
12
12
years of professional experience
Work History
Oncology scheduler
SJC Summit Cancer Care
Savannah, Georgia
03.2026 - Current
Managed electronic scheduling system to optimize appointment availability.
Coordinated with medical staff to ensure timely patient care delivery.
Scheduled patient appointments for chemotherapy and follow-up consultations.
Communicated with patients regarding treatment schedules and changes.
Resolved scheduling conflicts to maintain smooth clinic operations.
Assisted in training new staff on scheduling procedures and software.
Communicated schedule changes effectively throughout the organization.
Medical Front Desk Specialist / Surgery Scheduler
Low Country Urology Clinics
Charleston, SC
11.2022 - 03.2026
Coordinated scheduling of office visits, procedures, injections, and surgeries, ensuring seamless communication among providers, facilities, and patients
Managed patient check-in and check-out processes, verifying demographic and insurance information for accuracy and efficiency
Verified insurance coverage and obtained authorizations.
Process referrals and maintain accurate patient documentation
Manage medical records including scanning, indexing, and chart maintenance
Release and process medical records requests in compliance with HIPAA regulations
Utilize EMR systems to maintain accurate patient records
Train and support new employees on office procedures and systems
Welcomed patients and visitors warmly at reception, ensuring a positive experience.
Preschool Teacher
Coastal Kids Academy
Hanahan, SC
02.2018 - 11.2022
Designed and executed classroom activities fostering physical, social, and cognitive growth
Created a safe, structured, and engaging learning environment
Supported potty training and daily care routines, enhancing children's independence
Facilitated clear communication with parents and staff to strengthen community engagement
Live-Out Nanny
Self-Employed
Summerville, SC
04.2016 - 01.2018
Established safe, nurturing environment fostering children's emotional and social development
Designed and implemented educational and recreational activities promoting engagement and learning
Supported homework completion and daily routines, enhancing children's academic and life skills
Waitress / Cashier
Alex’s
Goose Creek, SC
04.2014 - 09.2015
Provided excellent customer service in a fast-paced environment
Processed cash transactions and ensured accurate cash drawer balances
Kept dining areas clean and organized to enhance customer experience
Supported food service operations and replenished supplies efficiently
Medical Assistant at Go To Ortho Orthopedic Urgent Care / Summit OrthopaedicsMedical Assistant at Go To Ortho Orthopedic Urgent Care / Summit Orthopaedics
OR Surgery Scheduler/Patient Service Representative at Shady Grove Fertility Center - Part TimeOR Surgery Scheduler/Patient Service Representative at Shady Grove Fertility Center - Part Time