Summary
Overview
Education
Skills
Certification
References
Timeline
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Breanna Walker

Breanna Walker

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
Certification

Education

Associate of Applied Science - Social Work

Central Texas College
Killeen, TX
12.2026

High School Diploma -

Harker Heights High School
Harker Heights
06.2019

Skills

  • Analytics
  • Operational Efficiency Analysis
  • Technical Support Triage
  • Operational Documentation Editing
  • Customer Service Management
  • POS Systems
  • Supply Ordering
  • Team Development
  • Partnership Building
  • Budget Administration
  • Store Merchandising
  • Retail Inventory Management
  • Payroll Management
  • Recruiting and Hiring
  • Upselling strategies
  • Call center experience
  • De-Escalation Techniques
  • Client Relationship Building

Certification

  • Food Handlers Certification (expiration date 02/06/2026)
  • TABC Certification (expiration date 02/06/2025)
  • Level 2 Guard License (#152274701 expires 03/21/2025)

References

Byron Singleton - Father

Phone: 318-290-0404

Email: revbjs122@gmail.com


Deidre Johnson - Mentor

Phone: 214-789-6467

Email: deidre-johnson@sbcglobal.net


Brittany Singleton - Sister

Phone: 318-613-8612

Email: brit.msingleton@outlook


Lauren Dobard - Associate

Phone: 318-449-0049

Email: laurendobard@yahoo.com

Timeline

Associate of Applied Science - Social Work

Central Texas College

High School Diploma -

Harker Heights High School
Breanna Walker