BreAnna Westcarr
Richmond,VA
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front and Back Office Medical Assistant
Accuhealth
Richmond Heights, VA
03.2022 - 08.2024
- Assisted in scheduling appointments, verifying insurance coverage, and collecting payments.
- Performed basic laboratory tests, such as urine analysis and blood sugar testing.
- Greeted patients and verified patient information.
- Prepared examination rooms with necessary supplies and instruments.
- Monitoring patient devices to include blood pressure, glucose.
- Correspond with Provider on patient monitoring devices.
- Administer patient injection, administer wave test.
Medical Receptionist/Medical Scheduler
Teladoc Health
Hopewell, PA
07.2021 - 03.2022
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Education
Bachelor of Science - Human Services
Walden University
Minneapolis, MN07-2025
Associate of Science - Medical Assistant
Chester Career Center
Chester, VA07-2021
High School Diploma -
Hopwell High School
Hopewell, VA06-2012
Skills
- Supply Ordering
- Specimen Collection
- Document Scanning
- EKG procedures
- Patient Registration
- Appointment management
- Maintaining confidentiality
- Patient Scheduling
- Front Office Support
- Insurance Verification
- Medical Terminology
- Patient-focused care
- Phlebotomy
- Data Entry
- Patient Flow Management
- Needs assessments
- Complex Problem-Solving
- Case Management
- Team management and supervision
- Doppler proficiency
- Conflict resolution abilities
Certification
- Certified Clinical Medical Assistant (CCMA)
- First Aid/CPR
- EKG certified
Timeline
Front and Back Office Medical Assistant
Accuhealth
03.2022 - 08.2024
Medical Receptionist/Medical Scheduler
Teladoc Health
07.2021 - 03.2022
- Certified Clinical Medical Assistant (CCMA)
- First Aid/CPR
- EKG certified
Bachelor of Science - Human Services
Walden University
Associate of Science - Medical Assistant
Chester Career Center
High School Diploma -
Hopwell High School
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