Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kortny Leonard

Oak Hill ,OH

Summary

Driven Front and Back Office Medical Assistant with a proven track record at SOMC, enhancing patient experiences and streamlining office operations. Expert in HIPAA compliance and patient scheduling, coupled with exceptional customer service skills, significantly improved office efficiency and patient satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front and Back Office Medical Assistant

SOMC
07.2022 - Current
  • Assisted office manager with tracking inventory and restocking examination rooms and stations.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
  • Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
  • Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.

Education

High School Diploma - Nursing

Buckeye Hills Career Center
Rio Grande, OH
05.2024

Skills

  • Injections Administration
  • Faxing Documents
  • HIPAA Regulations
  • Maintaining confidentiality
  • Phlebotomy Techniques
  • Patient Scheduling
  • Patient Registration
  • Laboratory procedures
  • Insurance Verification
  • Filing systems
  • Specimen Collection
  • Appointment management
  • Healthcare compliance
  • Document Scanning
  • Front Office Support
  • Supply Ordering
  • Medical Billing
  • Coding Procedures
  • Medical Transcription
  • Back Office Support
  • Customer Service
  • Reliable team player
  • Vital signs monitoring
  • Direct Patient Care
  • HIPAA Compliance
  • Patient-focused care
  • Compassionate
  • Electronic Health Records
  • Vital Sign Monitoring
  • Compassionate caregiver
  • CPR
  • Adaptable
  • Sterilization techniques
  • Patient Assessments
  • Immunization Administration
  • Electronic Medical Records
  • Data Entry
  • Dementia and Alzheimer's knowledge
  • Patient Care Coordination
  • Medical Terminology
  • Phlebotomy
  • Companionship and emotional support
  • Valid State driver's license
  • Sterile technique
  • Patient Management
  • Patient Flow Management
  • Complex Problem-Solving
  • First Aid
  • Professional Bedside Manner
  • Medical Procedures
  • Inventory Management

Certification

STNA- state tested nursing assistant

Phlebotomy

Medical office assistant

CPR certified

Blood borne pathogen training

Timeline

Front and Back Office Medical Assistant

SOMC
07.2022 - Current

High School Diploma - Nursing

Buckeye Hills Career Center

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Kortny Leonard