Front and Back Office Medical Assistant
Family Care Clinic
09.2024 - Current
- Assisted office manager with tracking inventory and restocking examination rooms and stations.
- Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
- Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
- Ensured proper follow-up care for patients by diligently scheduling referrals or additional tests as needed.
- Expedited insurance claim processing by accurately recording patient information and submitting necessary documentation in a timely manner.
