Breanna Williams
Fort Worth,TX
Summary
Dynamic professional with a proven track record in inventory management and customer service excellence. Skilled in leveraging forklift expertise and merchandising acumen to enhance operational efficiency and customer satisfaction. Demonstrated ability to streamline shipping and receiving processes, achieving significant improvements in productivity. Detail-oriented Pricer with documented warehouse and retail sales experience in store environment. Processes, prices and prepares items while upholding company mission and values. Consistently meets production count goals by discerning quality and exceeding value of items each shift.
Overview
7
7
years of professional experience
Work History
Pricer
Thrift for Good
01.2023 - 08.2024
- Reported safety and security hazards to adhere to company and personnel policies and procedures.
- Maintained appearance of facility and merchandise to encourage donors and shoppers.
- Transported merchandise to sales floor, stocked shelves, rotated merchandise and performed mark-downs to comply with company policy.
- Sorted donations to determine value based on style, quality and condition in connection with original value.
- Kept abreast of industry trends, merchandise knowledge and competitive pricing to create effective pricing strategy.
- Delivered exemplary service and presented professional attitude when interacting with customers and co-workers.
Warehouse Worker(Contract)
DHL
03.2020 - 09.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much 50 pounds.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Strapped items down over protective padding to secure throughout transportation.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated equipment while observing standard safety procedures.(Sit Down Fork Lift)
- Picking, Pricing,Labeling,
- Verified quantity and description of materials received by checking merchandise against packing list.
Book Store Associate(Contract)
University Of Texas At Arlington
06.2023 - 08.2023
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Prepared Packets for upcoming school year.
Warehouse Worker(Contract)
Hello Fresh
02.2019 - 03.2020
- Verified quantity and description of materials received by checking merchandise against packing list.
- Picks product from inventory as needed, delivers items to appropriate production are and makes adjustments in computer.
- Prepared completed product for transport by outside carriers.
- Assist in shipping,proper stocking of all production materials needed for production line.
- Shrink wraps pallets manually or utilizing automation in preparation of shipment.
- Operated lift trucks or hand trucks to convey.
- Unpacked and repacked items in different quantities and configurations for shipment.
Call Center Representative(Contract)
Dialog Direct
01.2018 - 06.2018
- Met customer call guidelines for service levels, handle time and productivity.
- Identified and resolved discrepancies and errors in customer accounts.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
High School Diploma -
Birdville High School
North Richland Hills, TX06-2018
Skills
- Order Picking
- Inventory Sorting
- Merchandising
- Price Adjustments
- Forklift
- Shipping and Receiving
- Barcode Scanners
- Product pricing
Timeline
Book Store Associate(Contract)
University Of Texas At Arlington
06.2023 - 08.2023
Pricer
Thrift for Good
01.2023 - 08.2024
Warehouse Worker(Contract)
DHL
03.2020 - 09.2023
Warehouse Worker(Contract)
Hello Fresh
02.2019 - 03.2020
Call Center Representative(Contract)
Dialog Direct
01.2018 - 06.2018
High School Diploma -
Birdville High School
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