Hi, I’m
Breanna Wilson
Las Vegas,NV
Summary
Upbeat, customer-focused Associate with several years of experience in retail environments. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities.
Overview
10
years of professional experience
1
Certification
Work History
The Sanctuary Dispensary Las Vegas, NV
Dispensary Assistant Store Manager
12.2022 - 10.2024
Job overview
- Ensured compliance with all applicable laws and regulations related to the sale of cannabis products.
- Operated cash registers accurately and efficiently while providing excellent customer service.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Thrive Cannabis Marketplace Las Vegas, NV
Dispensary Manager on Duty
11.2021 - 10.2022
Job overview
- Ensured compliance with safety regulations, company policies, and procedures.
- Supervised staff to ensure compliance with company policies and procedures.
- Ensured that all safety protocols were followed during handling of medical marijuana products.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Audited cash registers at the end of each shift for accuracy.
- Monitored employee productivity to provide constructive feedback and coaching.
- Implemented new operational procedures, increasing efficiency.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Utilized POS system for all transactions including cash handling, returns and exchanges.
- Oversaw daily branch operations, including opening and closing procedures, cash handling activities and security protocols.
Cookies on the StripLas Vegas, NV
Inventory Specialist
06.2021 - 10.2021
Job overview
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the store.
- Created reports on inventory activity, shortages, overages.
- Participated in physical inventory counts to keep information accurate and current.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Thrive Cannabis MarketplaceLas Vegas, NV
Dispensary Lead
09.2020 - 06.2021
Job overview
- Managed daily operations of the dispensary, including patient intake and check-out processes.
- Supervised staff to ensure compliance with company policies and procedures.
- Developed strategies for improving customer service standards in the dispensary.
- Provided guidance and support to employees on operational issues related to medical marijuana products.
- Assisted customers with product selection based on their individual needs and preferences.
- Ensured that all safety protocols were followed during handling of medical marijuana products.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
Education
Euphoria Institute of Beauty Arts And SciencesLas Vegas, NV
Nail Technology from Cosmetology
01-2023
Skills
- POS System Operation
- Maintaining confidentiality
- Customer Education
- Regulatory Compliance
- Cash handling experience
- Problem-solving abilities
- Collaboration and Teamwork
Certification
- Employee Of The Month Thrive January 2021
- BUDTENDER FIGHTCLUB:
Cannabis Education -Terpenes & Cannabinoids
Budtender Skills/ Customer Service
Dispensary Basics -Laws,HIPPA, Security
Cannabis Products & Methods of Consumption
Cannabis Education Edibles
Understand the entourage effect
CBD Recommendations
Timeline
Dispensary Assistant Store Manager
The Sanctuary Dispensary
12.2022 - 10.2024
Dispensary Manager on Duty
Thrive Cannabis Marketplace
11.2021 - 10.2022
Inventory Specialist
Cookies on the Strip
06.2021 - 10.2021
Dispensary Lead
Thrive Cannabis Marketplace
09.2020 - 06.2021
Euphoria Institute of Beauty Arts And Sciences
Nail Technology from Cosmetology
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