Breanna Winkle
Newport News,VA
Summary
Dynamic professional with extensive experience as a Winery Manager at Williamsburg Winery, excelling in customer engagement and promotional strategies. Proven ability to lead teams and enhance operational efficiency. Skilled in Microsoft Office and adept in communication, ensuring exceptional service and satisfaction. Recognized for driving sales through effective marketing initiatives.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Winery manager
Williamsburg Winery
Williamsburg, Virginia
2025 - Current
- Engaged customers in conversation to identify needs and tailor recommendations for wines, enhancing customer satisfaction.
- Collaborated with sales team to develop promotional materials that showcased award-winning wines, enhancing brand visibility.
- Delegated tasks to staff, streamlining workflow and ensuring operational efficiency.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Office Assistant
patriot plumbing
Radford, US
07.2022 - Current
- Handled incoming customer support calls, ensuring prompt and accurate responses.
- Assisted customers by answering inquiries and providing product information.
- Clarified account details through billing calls, enhancing customer understanding.
- Scheduled phone calls with clients for follow-up.
- Scheduled and coordinated service calls for plumbing technicians, optimizing workflow.
Education
High school diploma -
Woodside High School
Newport News, VA06-2021
Stepful
05-2026
Skills
- Office Management
- Customer service
- Administrative experience
- Organizational skills
- Team collaboration
- Microsoft Office
- Microsoft Word
- Microsoft Outlook
- Microsoft Powerpoint
- Data Entry
- Word processing
- Computer skills
- Communication skills
- Writing skills
Certification
- CPR Certification
- Osha certification
- Hipaa certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Office Assistant
patriot plumbing
07.2022 - Current
Winery manager
Williamsburg Winery
2025 - Current
High school diploma -
Woodside High School
Stepful