Dedicated and Personable Medical Assistant bringing hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pediatric Medical Assistant
Thundermist Health Center
Narragansett, RI
10.2023 - Current
Welcome young patients and family members into the office while rooming them.
Collect laboratory specimens for diagnostic testing.
Complete day-to-day duties accurately and efficiently.
Manage inventory and supplies to ensure materials were available when needed.
Maintain the confidentiality of all patient information according to HIPAA regulations.
Prepare treatment rooms before each patient visit by stocking them with necessary supplies and instruments.
Assist pediatricians in conducting routine check-ups and patient assessments.
Prepare patients for examination and treatment by obtaining vital signs, medical history.
Help maintain a clean environment throughout the facility by cleaning exam rooms between patients, or restocking supplies when needed.
Administer vaccines, injections, and other treatments as directed by physicians.
Provided assistance to physicians during exams or treatments as required.
Patient Service Representative
Thundermist Health Center
West Warwick, Rhode Island
05.2022 - 09.2023
Checked in patients for appointments while making sure all demographics in the chart are correct.
Communicate effectively with patients, staff, and providers in a courteous, professional, cooperative, and mature manner.
Protected and preserved patient confidentiality per policies and procedures.
Accurately entered and updated patient information in the electronic medical record.
Assisted patients with completing registration paperwork when necessary.
Scheduled patients for appointments.
Verified insurance eligibility.
Performed outgoing calls to confirm upcoming, scheduled appointments and coordinated registrations.
COVID-19 Screener
Thundermist Health Center
West Warwick, Rhode Island
09.2020 - 05.2022
Prevented unnecessary risks to general public and fellow personnel by consistently wearing CDC-recommended personal protective equipment
Completed established COVID-19 screening procedures of individuals seeking entry into facility
Collected temperature readings via tympanic screening devices
Pharmacy Technician
CVS, Walgreens
Providence, Rhode Island
08.2014 - 08.2020
Kept inventory accurate with effective management and regular cycle counts
Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices
Assisted with billing, entering orders with high accuracy and verifying insurance
Handled prescription orders at counter, in drive-thru line and via delivery service
Entered orders in computer system for refills
Stocked supplies and set up cash drawers to maintain readiness for day's business
Supported pharmacists with measuring, counting and labeling prescriptions