BreAnnah Brown
Summerville,SC
Summary
Driven sales professional with over six years in exceeding sales goals and fostering customer relationships in fast-paced environments. Recognized as a Top 20% performer for consistently surpassing expectations while addressing customer needs and delivering value-driven solutions. Transitioning into property management, leveraging consultative sales expertise and strong communication skills to enhance leasing efforts and resident satisfaction.
Overview
7
7
years of professional experience
Work History
Account Care Representative/ Sales Specialist
T-Mobile
North Charleston, South Carolina
09.2023 - Current
- Ranked in the Top 20% of representatives every month by consistently exceeding sales, customer satisfaction, and performance metrics.
- Built trust with customers by identifying their needs and recommending products and services that enhanced their overall experience.
- Resolved account and technical concerns while maintaining a high level of professionalism and customer satisfaction.
- Balanced multiple customer interactions efficiently while meeting productivity goals.
- Strengthened customer loyalty through effective communication and personalized solutions.
Sales Associate
Charter Spectrum Communications
Greenville, SC
04.2021 - 08.2023
- Consulted with prospective customers to recommend service packages tailored to their individual needs.
- Consistently met and exceeded monthly sales expectations through relationship-focused selling.
- Educated customers on available products, promotions, and account options.
- Maintained accurate customer records and ensured a seamless sales experience from start to finish.
- Developed strong communication and negotiation skills while working in a performance-driven environment.
Front Desk Receptionist
Aloft Hotel
North Charleston, South Carolina
05.2019 - 03.2021
- Created exceptional first impressions by providing personalized service to hotel guests.
- Coordinated reservations and guest arrivals/departures, ensuring accuracy and professionalism for seamless guest experiences.
- Processed payments and managed cash transactions with attention to detail to ensure financial accuracy.
- Assisted with inventory management and daily operations to support smooth hotel functioning.
- Resolved guest concerns quickly to ensure satisfaction and encourage repeat business.
Education
Wando High School
Mount Pleasant, SCSkills
- Consultative Sales
- Relationship Building
- Customer Retention
- Closing & Upselling
- Prospect Engagement
- Resident & Client Relations
- Microsoft Office
- Administrative Support
- Appointment Scheduling
- Conflict Resolution
- Cash management
- Inventory Management
- Multitasking
- Team Collaboration
Timeline
Account Care Representative/ Sales Specialist
T-Mobile
09.2023 - Current
Sales Associate
Charter Spectrum Communications
04.2021 - 08.2023
Front Desk Receptionist
Aloft Hotel
05.2019 - 03.2021
Wando High School