Years of professional experience
Tamika Cage
Accountant
Dolton,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
Work History
Account Representative Specialist
Harris and Harris Law Firm
Chicago, IL
10.2022 - 07.2023
- Assisted customers with account inquiries and directed them to the appropriate resources.
- Created and distributed monthly financial statements for clients.
- Developed customer relationships by providing superior service, responding promptly to inquiries, and resolving customer issues in a timely manner.
- Handled escalated customer complaints in an efficient and professional manner.
City Carrier Assistant
United Postal Service
Harvey, IL
01.2022 - 10.2022
- Assisted customers with package pickups, deliveries, and inquiries.
- Organized packages in route sequence and delivered to correct addresses.
- Prepared appropriate paperwork for delivery of packages and collected payments where applicable.
- Maintained logs of deliveries and pickups.
Regional Sales Manager
Macys Department Store
CALUMET CITY, IL
07.2021 - 12.2021
- Participated actively in industry conferences and seminars for knowledge sharing purpose.
- Developed strategies and plans for regional sales growth.
- Conducted regular market research to identify customer needs and preferences.
- Created promotional campaigns to increase sales in the region.
Accountant
PLS Financial Services
Chicago, IL
03.2015 - 07.2021
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Analyzed financial data to identify discrepancies or trends.
- Developed accurate budget forecasts and monitored actual performance against budgets.
Education
Associate of Arts - Accounting
Olive-Harvey Community College
ChicagoBachelor of Arts - Business Administrative
Southern New Hampshire University
New Hampshire, OHSkills
- Account Management
- Data Tracking
- Document Management
- Product Knowledge
- Data Entry
- Consultative Sales
- Customer Consulting
- Computer Proficiency
- Handling Escalations
- Audit Support
Languages
English
Professional
Accomplishments
- Exceeded sales goals by average of [100]% in 30 days.
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Promoted from Sales Rep to Regional sales Rep , in less than 12-months.
Affiliations
- Member, Alumni Association
- National Honors
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Representative Specialist
Harris and Harris Law Firm
10.2022 - 07.2023
City Carrier Assistant
United Postal Service
01.2022 - 10.2022
Regional Sales Manager
Macys Department Store
07.2021 - 12.2021
Accountant
PLS Financial Services
03.2015 - 07.2021
Associate of Arts - Accounting
Olive-Harvey Community College
Bachelor of Arts - Business Administrative
Southern New Hampshire University
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