Breanna Rodrigues
Polk City, FL,FL
Summary
Organized and dependable candidate effective at managing multiple priorities with a positive attitude. Excelled in operational monitoring and continuous improvement, significantly boosting productivity and compliance.
Diligent confidant with a passion for inclusivity. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Quality Assurance Administrator
Best Buy Delivery Distribution Center
11.2021 - Current
- Maintains thorough documentation of inventory discrepancies, enabling swift resolution and continuous improvement efforts.
- Optimizes a positive customer experience by building cross-functional relationships, exhibiting empathy, and providing innovative solutions.
- Collaborates with internal teams across the network regarding inventory discrepancies and progress towards a resolution.
- Continues to abide by the Safety guidelines in accordance to our cultures SOP.
Head Cashier
Lowe's
04.2020 - 11.2021
- Mentored new cashiers, providing comprehensive training resulting in increased productivity.
- Facilitated customer satisfaction levels and delegated responsibilities to meet the business needs.
- Identified improvement opportunities and served as an advocate for the front-end operational needs.
Front End Supervisor
Bed Bath And Beyond
09.2015 - 07.2020
- Prominent customer service leader while maintaining the technical knowledge, patience, and empathy necessary to address all customer’s needs.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Notable for all closing/opening procedures in accordance to administrative integrity.
Supervisor
Cobb Lakeside 18 & IMAX
06.2013 - 11.2015
- Adapted to customer service inquiries according to guest perception and effectively created exceptional experiences.
- Oversaw daily operations to ensure smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Bachelor of Music Education - Music Education
University of Central Florida
Orlando, FL08.2020
Associate of Arts - Liberal Arts And Sciences
Polk State College
Winter Haven, FL05.2016
High School Diploma -
Mulberry Senior High School
Mulberry, FL05.2013
Skills
- Strong Work Ethic
- Attention to Detail
- Work Planning and Prioritization
- Operation Monitoring and Reporting
- Goals Setting
- Continuous Improvement
- Team Collaboration
Timeline
Quality Assurance Administrator
Best Buy Delivery Distribution Center
11.2021 - Current
Head Cashier
Lowe's
04.2020 - 11.2021
Front End Supervisor
Bed Bath And Beyond
09.2015 - 07.2020
Supervisor
Cobb Lakeside 18 & IMAX
06.2013 - 11.2015
Bachelor of Music Education - Music Education
University of Central Florida
Associate of Arts - Liberal Arts And Sciences
Polk State College
High School Diploma -
Mulberry Senior High School
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