Breanne Harris
Green Cove Springs
Summary
Dedicated and detail-orientated professional with over 15 years of experience in the service industry, including 7 years in management roles. Proven ability to manage high-volume environments, coordinate schedules, and deliver exceptional customer service. Seeking to transition into a medical office role where strong communication, organization, and multitasking skills can contribute to a positive patient experience.
Overview
2027
2027
years of professional experience
Work History
Operations Supervisor
Woody's Restaurant
Green Cove Springs
2024 - Current
- Managed daily operations in a fast-paced, high volume environment, ensuring smooth workflow and excellent customer service.
- Created and managed employee schedules, balancing staffing needs and business demands.
- Resolved customer concerns, maintaining a positive experience in high pressure situations.
- Maintained accurate records, including daily reports, inventory, and financial transactions.
General Manager
Reds Wine Bar
Green Cove Springs, FL
01.2021 - 11.2024
- Oversaw daily operations to ensure high-quality service and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance.
- Managed inventory levels, optimizing stock management processes for efficiency.
- Established vendor relationships, negotiating contracts to improve cost-effectiveness.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Home Health Aide
Home Health Agency
Orange Park, FL
04.2016 - 09.2020
- Assisted patients with daily living activities, fostering independence and comfort.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Documented patient care activities accurately in electronic health records to ensure continuity of care.
- Administered prescribed medications following safety protocols to enhance patient health outcomes.
- Provided emotional support and companionship, improving overall patient well-being and morale.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Education
Associate of Arts - Holistic Medicine/Life Coaching
Southwest Institute Of Healing Arts
2020
High School Diploma -
Clay High School
Green Cove Springs2009
Skills
- Patient/Customer Service Excellence
- Scheduling & Calender Coordination
- Multitasking in Fast-Paced Environments
- Organization & Time Management
- Data Entry & Computer Systems
- Attention to detail
- Conflict resolution & Problem solving
Timeline
General Manager
Reds Wine Bar
01.2021 - 11.2024
Home Health Aide
Home Health Agency
04.2016 - 09.2020
Operations Supervisor
Woody's Restaurant
2024 - Current
Associate of Arts - Holistic Medicine/Life Coaching
Southwest Institute Of Healing Arts
High School Diploma -
Clay High School