Breanne Jolley
Clearfield,UT
Summary
Dependable retail sales professional with 4+ years experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Motivated and multi-faceted team member with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Busser, Food Runner, Team Member
Olive Garden
2024.05 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Supported team members with additional tasks, promoting a positive work environment.
- Working through high volume hours with over 60 tables to maintain
Order Fulfillment Associate
Walmart
2023.07 - 2023.12
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Completing order picks timely, grabbing over 600+ items in less than 10 hours.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
- Followed SOPs to avoid mix-ups and damages to orders.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
Shelf Stocker
Target
2022.10 - 2023.06
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Checked and pulled defective or expired products from shelves.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels. 100 picks or more per hour.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
Education
High School Diploma -
Murray High School
Murray, UT05.2018
Skills
- Customer Service
- Retail Sales
- Work Ethic and Integrity
- Store maintenance
- Phone Etiquette
- Teamwork
- Time Management
- Customer Engagement
- Flexible Schedule
- Operations and procedural knowledge
- Upselling strategies
- Time management skills
Timeline
Busser, Food Runner, Team Member
Olive Garden
2024.05 - Current
Order Fulfillment Associate
Walmart
2023.07 - 2023.12
Shelf Stocker
Target
2022.10 - 2023.06
High School Diploma -
Murray High School
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