Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breaskye Rhodes

Brooklyn

Summary

Assistant Store Manager with a strong focus on detail and expertise in creating engaging merchandise displays. Demonstrated ability to increase revenue through effective staff management and strategic promotion implementation. Committed to fostering positive customer interactions and enhancing team performance.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

European Wax Center
Brooklyn
07.2024 - 08.2025
  • Supervised daily store operations and maintained efficient workflow.
  • Trained and mentored new employees on customer service standards.
  • Managed inventory levels and ensured product availability on shelves.
  • Assisted in developing promotional strategies to enhance sales initiatives.
  • Coordinated staff schedules and delegated tasks to optimize performance.
  • Monitored compliance with company policies and safety regulations.
  • Resolved customer complaints promptly to maintain satisfaction levels.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Guest Services

European Wax Center
Brooklyn
12.2022 - 08.2025
  • Executed all opening and closing procedures for center operations.
  • Managed guest flow to ensure efficient entrance and exit.
  • Coordinated guest requests with associate availability through reservation book maintenance.
  • Educated guests on wax passes and importance of consistent waxing services.
  • Enhanced product knowledge by informing guests about European Wax Center products.
  • Restocked shelves and refilled brochures to maintain front area appearance.
  • Promoted in-center specials to boost guest engagement.
  • Reviewed weekly schedules for optimal staffing and service delivery.

Brand Ambassador

Clear LLC
Chicago
10.2021 - 05.2022
  • Cultivated positive experiences for all airport passengers, enhancing satisfaction for members and non-members.
  • Drove membership enrollments by engaging travelers and highlighting benefits of Clear.
  • Resolved travel inquiries promptly, escalating issues to higher levels when necessary.
  • Demonstrated adherence to security procedures through thorough validation of airline documents and traveler identification.
  • Collaborated with leadership to identify sales and service opportunities, focusing on growth of Clear’s membership base.

Shift Lead

Elmwood Tacos & Subs
Buffalo
01.2019 - 07.2020
  • Maintained high- standards of customer service during, high-volume, fast-paced operations.
  • Communicated clearly and positively with co-workers and management.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Assigning duties to specific employees based on role and skills.
  • Supervising employees and assisting with tasks as necessary.
  • Balancing cash drawers and preparing cash deposits.
  • Training new and current team members on task.
  • Worked up to a shift leadership position in a fast- paced fast food environment.
  • Was responsible for all management aspects during shifts while on duty.

Employee

Elmwood Tacos & Subs
Buffalo
01.2016 - 07.2020
  • Handled currency and credit transactions quickly and accurately.
  • Followed procedures for safe food preparation, assembly, and presentation.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Resolved complaints promptly and professionally.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Clean and straighten counters and tables at end of shift.

Sales Representative

Best Buy
Buffalo
09.2017 - 01.2018
  • Utilized a strong versatility to work in several departments, including on-site technical support.
  • Assisted marketing group in putting together sales floor marketing displays for holiday seasons.
  • Worked closely with customer service to solve all customer issues.
  • Worked several sales departments within the store with a great deal of success in each one.

Education

SUNY Buffalo State College - Public Communications, Sociology

SUNY Buffalo State College
Buffalo, Ny
08.2019

Skills

  • Problem-solving and critical thinking
  • Effective communication
  • Team collaboration
  • Leadership experience
  • Interpersonal skills

Timeline

Assistant Store Manager

European Wax Center
07.2024 - 08.2025

Guest Services

European Wax Center
12.2022 - 08.2025

Brand Ambassador

Clear LLC
10.2021 - 05.2022

Shift Lead

Elmwood Tacos & Subs
01.2019 - 07.2020

Sales Representative

Best Buy
09.2017 - 01.2018

Employee

Elmwood Tacos & Subs
01.2016 - 07.2020

SUNY Buffalo State College - Public Communications, Sociology

SUNY Buffalo State College

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