Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
8
8
years of professional experience
Work History
Bank Teller
First Hawaiian Bank
Honolulu, HI
10.2024 - 12.2025
Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
Balanced cash drawer daily with zero discrepancies over XX months
Identified fraudulent activities and reported suspicious transactions to the appropriate authorities
Promoted bank products and services to customers based on their financial needs and goals
Assisted in opening new accounts for customers while ensuring compliance with regulatory requirements
Server
Dukes waikiki
Honolulu, HI
12.2021 - 01.2025
Handled 5-7 tables daily
Greeted customers and guests
Took food and drink orders
Served meals
Checked on guests frequently
Bussed tables
Handled money
Manager/Server
Gyu kaku Japanese bBq
03.2018 - 03.2020
Responsible for leading and managing restaurants. Also responsible for different tasks such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.
Took orders, answers questions about the menu and food, sold the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.