BREAUNNA VOTA
Summary
Strong leader and detail-oriented team player dedicated to streamlining operations to decrease costs and promote organizational efficiency. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Shift Lead Manager
Starbucks
10.2022 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Back of House Team Member/ Food Preparation Worker
Lofty Coffee Company
08.2021 - 05.2022
- Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures
- Building and Maintaining strong relationships with our customers, to consistently leave our Cafe buzzing with high energy
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Working very close-knit with other team members, adapting to workflow to ensure a steady and efficient workspace.
Supply Chain Manager
Bambu Earth
03.2021 - 08.2021
- Researched and reconciled discrepancies between digital inventory records and physical counts
- Met budget targets by tracking and approving expenses
- Updated senior production managers with regular reports on materials use, output, and other production metrics
- Controlled inventory based on expected production demand
- Resolved production and processing problems in collaboration with technical and administrative staff.
Production Manager
Bambu Earth
06.2020 - 03.2021
- Exceeded established production goals with good planning, organization, and management actions
- Increased yield and improved quality by developing and implementing improved production processes
- I was required to follow recipes with very specific measurements and volumes to produce the highest quality product possible
- Cultivated and motivated a well-performing team through open communication and successful leadership strategies
- Completed jobs with high accuracy, carefully studying schedules and estimating labor requirements.
Production Worker
Bambu Earth
07.2019 - 06.2020
- Minimized safety hazards by maintaining clean and organized work areas
- Combined raw materials such as oils, butters, and powders to produce finished products
- Worked high-volume production lines, exceeding expected units per hour
- Quality controlled the finished products with regular inspections and non-destructive tests.
Barista
Starbucks
07.2019 - 11.2019
- Successful in managing hiring, training and performance of production team
- Keeps employees on-task with motivational strategies
- Train new and established workers in procedures, standards and productivity targets
- Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed
- Logistics scheduling Inventory reconciliation Business forecasting Quality control management Strong communication Project Management, Created warm and welcoming store atmosphere
- Satisfied customers consistently, quickly meeting needs with knowledgeable service
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, or teas.
Education
High School Diploma -
Craven Early College
New Bern, NC06.2020
Associate degree Arts -
Craven Community College
New Bern, NC05.2020
Skills
- Financial Management and Reporting
- Supplier Negotiations
- Resource Utilization Management
- Staff Management
- Optimal Inventory Levels
- Verbal and Written Communication
Timeline
Shift Lead Manager
Starbucks
10.2022 - Current
Back of House Team Member/ Food Preparation Worker
Lofty Coffee Company
08.2021 - 05.2022
Supply Chain Manager
Bambu Earth
03.2021 - 08.2021
Production Manager
Bambu Earth
06.2020 - 03.2021
Production Worker
Bambu Earth
07.2019 - 06.2020
Barista
Starbucks
07.2019 - 11.2019
High School Diploma -
Craven Early College
Associate degree Arts -
Craven Community College
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