Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brecklyn Eppich

Washington,UT

Summary

After dedicating several years to being a devoted stay-at-home mother, I am now enthusiastically preparing to re-enter the workforce as my children have started school. I honed my customer service skills through roles in healthcare, banking, and restaurant industries. These experiences equipped me with the ability ot communicate effectively, resolve issues efficiently, and provide excellent customer service to diverse clientele. Eager to reignite my career, I am committed to leveraging my past experiences and acquiring new skills to contribute positively to any professional setting. I am excited about the prospect of new challenges and opportunities that will allow me to continue my career development.

Overview

5
5
years of professional experience

Work History

Member Service Representative

Mountain America Credit Union
St. George, UT
07.2013 - 09.2014
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Assisted with the opening of new accounts and processed account maintenance requests.
  • Answered incoming calls regarding membership benefits and services.

Server

Frontier Village
Richfield, UT
08.2010 - 07.2013
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.

CNA

St. George Rehabilitation
St. George, UT
08.2009 - 08.2010
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.

Education

Nursing

Snow College Richfield
Richfield, UT

High School Diploma -

Richfield High School
Richfield, UT

Skills

  • Customer Support
  • Data Entry
  • Customer Account Management
  • Problem Resolution
  • Computer Skills
  • Works well Under Pressure
  • Multi Tasking

Timeline

Member Service Representative

Mountain America Credit Union
07.2013 - 09.2014

Server

Frontier Village
08.2010 - 07.2013

CNA

St. George Rehabilitation
08.2009 - 08.2010

Nursing

Snow College Richfield

High School Diploma -

Richfield High School
Brecklyn Eppich