Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
2
2
years of professional experience
Work History
Loss Prevention Officer
Hyatt Hotels Corp
08.2022 - 11.2023
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible.
Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Conducted daily walk-throughs to identify potential security risks.
Completed incident reports and activity logs for accurate, current records.
Observed video surveillance systems for prompt emergency response.
Beach Safety Officer
Isle Of Palms Police Department
04.2022 - 07.2022
Responded to any emergencies as instructed and with utmost efficiency.
Maintained presence throughout the Island.
Informed people of local laws.
Wrote parking violation tickets for illegally parked vehicles.
Cleaned work vehicles and office space after use.
Helped with traffic control during peak summer hours.
Deescalated hostile situations.
Retail Sales Associate
Dick's Sporting Goods, Inc
10.2021 - 03.2022
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Greeted customers and helped with product questions, selections, and purchases.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.