Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Bree-Anne D'Esposito

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Nessa's Small Steps Child Care LLC
11.2022 - 02.2023
  • Supported student physical, mental, and social development using classroom games and activities.
  • Helped children learn manners and how to play, share and clean up.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Completed daily reports, meal count sheets, and attendance logs.

Manager

The Breakfast and Bagel Shop
07.2021 - 12.2021
  • Managed in-store operations and customer relations.
  • Followed proper opening and closing procedures each day.
  • Efficiently kept track of inventory on a weekly basis.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained integrity of employee relations.

Volunteer Business Program Teaching

Carbon Career & Technical Institute
01.2016 - 01.2020
  • Established and maintained positive relationships with students to foster environment of support and open communication.
  • Graded tests and interviews to keep accurate track of student performance.
  • Tutored children individually to help with assignments and reinforce targeted lesson skills.
  • Organizing material required for daily agendas.
  • Utilized computers and audio-visual aids such as flashcards, print materials and multimedia to supplement presentations.

Customer Service Representative

PenTeleData
06.2013 - 10.2021
  • Assisted call in customers with bills and technical service issues.
  • Handled customer accounts, inquiries, and emails.
  • Processed data entry for new and current customers in certain timeframes.
  • Efficiently ensured minimal customer wait time.
  • Used 5+ programs simultaneously to assist with customer needs and organization.
  • Developed positive client relationships and earned reputation for exceeding service standard goals.

Hostess/Waitress

Split Rock Resort
07.2010 - 05.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash, check, and credit card transactions with excellent accuracy.
  • Helped with waitressing and bussing needs.
  • Organized and oversaw banquets for 100+ guests for holidays.

Education

High School Diploma -

Carbon Career & Technical Institute
Jim Thorpe, PA
05.2012

Skills

  • Microsoft Office Programs
  • Management
  • Cash Handling
  • Event Planning
  • Sales and Marketing
  • Schedule Preparation
  • Time Management
  • Excellent Reading Comprehension
  • Public Relations
  • Administrative Support
  • Data Entry
  • Safety and Supervision
  • Customer Service
  • Office Equipment Proficiency
  • Calm and Professional Under Pressure
  • Work Area Organization

Accomplishments

  • DECA State Finalist
  • DECA National Finalist

Certification

  • NRF Certification
  • National Retail Certification
  • National Professional Certification in Customer Service
  • Civil Rights Training
  • Annual Sponsor Training
  • Child Abuse Clearance
  • PA Criminal Clearance
  • Adult and Pediatric First Aid/CPR/AED
  • Fire Safety Training

Additional Information

Professional References


  • William Stoudt: 570-807-4085
  • Sandra : 570-325-8815
  • Allen Rex Jr:


Personal References


  • Daniel Hollywood: 570-710-7877


Timeline

Assistant Teacher

Nessa's Small Steps Child Care LLC
11.2022 - 02.2023

Manager

The Breakfast and Bagel Shop
07.2021 - 12.2021

Volunteer Business Program Teaching

Carbon Career & Technical Institute
01.2016 - 01.2020

Customer Service Representative

PenTeleData
06.2013 - 10.2021

Hostess/Waitress

Split Rock Resort
07.2010 - 05.2013

High School Diploma -

Carbon Career & Technical Institute
Bree-Anne D'Esposito