Bree-Anne D'Esposito
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Nessa's Small Steps Child Care LLC
11.2022 - 02.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Helped children learn manners and how to play, share and clean up.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supervised recess, lunch and daily student intake and dismissal.
- Completed daily reports, meal count sheets, and attendance logs.
Manager
The Breakfast and Bagel Shop
07.2021 - 12.2021
- Managed in-store operations and customer relations.
- Followed proper opening and closing procedures each day.
- Efficiently kept track of inventory on a weekly basis.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained integrity of employee relations.
Volunteer Business Program Teaching
Carbon Career & Technical Institute
01.2016 - 01.2020
- Established and maintained positive relationships with students to foster environment of support and open communication.
- Graded tests and interviews to keep accurate track of student performance.
- Tutored children individually to help with assignments and reinforce targeted lesson skills.
- Organizing material required for daily agendas.
- Utilized computers and audio-visual aids such as flashcards, print materials and multimedia to supplement presentations.
Customer Service Representative
PenTeleData
06.2013 - 10.2021
- Assisted call in customers with bills and technical service issues.
- Handled customer accounts, inquiries, and emails.
- Processed data entry for new and current customers in certain timeframes.
- Efficiently ensured minimal customer wait time.
- Used 5+ programs simultaneously to assist with customer needs and organization.
- Developed positive client relationships and earned reputation for exceeding service standard goals.
Hostess/Waitress
Split Rock Resort
07.2010 - 05.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash, check, and credit card transactions with excellent accuracy.
- Helped with waitressing and bussing needs.
- Organized and oversaw banquets for 100+ guests for holidays.
Education
High School Diploma -
Carbon Career & Technical Institute
Jim Thorpe, PA05.2012
Skills
- Microsoft Office Programs
- Management
- Cash Handling
- Event Planning
- Sales and Marketing
- Schedule Preparation
- Time Management
- Excellent Reading Comprehension
- Public Relations
- Administrative Support
- Data Entry
- Safety and Supervision
- Customer Service
- Office Equipment Proficiency
- Calm and Professional Under Pressure
- Work Area Organization
Accomplishments
- DECA State Finalist
- DECA National Finalist
Certification
- NRF Certification
- National Retail Certification
- National Professional Certification in Customer Service
- Civil Rights Training
- Annual Sponsor Training
- Child Abuse Clearance
- PA Criminal Clearance
- Adult and Pediatric First Aid/CPR/AED
- Fire Safety Training
Additional Information
Professional References
- William Stoudt: 570-807-4085
- Sandra : 570-325-8815
- Allen Rex Jr:
Personal References
- Daniel Hollywood: 570-710-7877
Timeline
Assistant Teacher
Nessa's Small Steps Child Care LLC
11.2022 - 02.2023
Manager
The Breakfast and Bagel Shop
07.2021 - 12.2021
Volunteer Business Program Teaching
Carbon Career & Technical Institute
01.2016 - 01.2020
Customer Service Representative
PenTeleData
06.2013 - 10.2021
Hostess/Waitress
Split Rock Resort
07.2010 - 05.2013
High School Diploma -
Carbon Career & Technical Institute
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