Brittany Lacey

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.

My husband and I owned a window cleaning and power washing business for years. I so enjoyed both the labor, learning from challenges that came with it and meeting and aiding our many customers.

• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
• Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
• Developed a strong company culture, fostering teamwork and collaboration among staff members.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Interacted well with customers to build connections and nurture relationships.