Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Barista
Velvet Robot Coffee Lab
Rockford, IL
06.2022 - Current
Addressed and resolved customer concerns to maintain brand loyalty.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Box Office Manager
Carthage College
Kenosha, WI
09.2021 - 05.2024
Analyzed data to determine trends in attendance, revenue, and demographics.
Analyzed business performance data and forecasted business results for upper management.
Ensured compliance with applicable regulations concerning ticketing operations.
House Manager
Carthage College
Kenosha, WI
09.2022 - 12.2023
Maintained order during performances by monitoring audience behavior.
Managed emergency situations in a timely manner while adhering to safety protocols.
Facilitated communication between ushers, stage management, and box office departments during performances.