Organized professional with solid communication, customer service skills, and close attention to detail, looking for position where I can have position interactions with customers.
Overview
8
8
years of professional experience
Work History
Professional Pet Groomer
PetSmart
01.2023 - 12.2023
Spoke to customers regarding bathing, grooming, and pricing and cross-sold additional items.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Automotive Detailer
James Hodge Chevrolet Of Broken Bow
01.2020 - 10.2022
Washed cars and trucks daily for auto dealership.
Completed vehicle inspections prior to service and after completion to assess damage.
Applied wax to vehicle exteriors and buffed to brilliant shine.
Washed, waxed, and buffed vehicle bodies for professional shine.
Bartender
Choctaw Casino
08.2019 - 01.2020
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Crafted special drink and cocktail menu items for seasonal offerings.
Obtained cash bank and stocked service bar to prepare for operation.
Remodel Associate
Wal-Mart Supercenter
03.2019 - 08.2019
Collaborated with others to understand remodeling needs and executed remodeling projects, including painting, flooring installation, cabinetry installation, and other tasks as required.
Followed instructions and safety protocols to prevent accidents and injuries.
Jewelry Sales Associate
Wal-Mart Supercenter
06.2016 - 01.2018
Received and processed cash and credit payments for in-store purchases.
Opened and closed the jewelry counter, including securing all fine jewelry merchandise, opening and closing cash registers and creating staff assignments.
Shared product knowledge with customers while making personal recommendations.
Verified that all merchandising standards were maintained on a daily basis.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Recommended and helped customers select merchandise based on their needs.
Received and electronically logged fine jewelry merchandise daily.
Education
High School Diploma -
Broken Bow High School
Broken Bow, OK
2015
Skills
Excels in customer service
Approachable
Reliable and dependable
Excellent time management
Cheerful and energetic
Customer Service
Accomplishments
Phase 2 Academy Graduate (PetSmart Pet Stylist Development Program)
Timeline
Professional Pet Groomer
PetSmart
01.2023 - 12.2023
Automotive Detailer
James Hodge Chevrolet Of Broken Bow
01.2020 - 10.2022
Bartender
Choctaw Casino
08.2019 - 01.2020
Remodel Associate
Wal-Mart Supercenter
03.2019 - 08.2019
Jewelry Sales Associate
Wal-Mart Supercenter
06.2016 - 01.2018
High School Diploma -
Broken Bow High School
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