Bree’Asia Chamberlain
Paducah ,KY
Summary
Dynamic Store Manager with a proven track record at Hair City & Company, excelling in customer service and team leadership. Skilled in training and mentoring staff, I implemented effective inventory management strategies that reduced waste and enhanced customer satisfaction. Known for outstanding communication and problem-solving abilities, I foster a positive work environment that drives sales.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Hair City & Company
04.2025 - Current
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored team members on product knowledge and customer service techniques.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Developed promotional displays to enhance customer engagement and drive sales.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Resolved customer complaints swiftly, improving overall shopping experience.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Manager
Fivestars
11.2024 - 08.2025
- Managed daily operations to ensure seamless customer service and satisfaction.
- Coordinated team schedules to optimize workforce efficiency and coverage.
- Assisted in training new staff members on company policies and procedures.
- Implemented process improvements for inventory management, reducing discrepancies.
- Developed promotional strategies to enhance customer engagement and retention.
- Analyzed sales data to identify trends and inform decision-making processes.
- Resolved customer inquiries and complaints effectively, enhancing overall client experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Assistant Manager
Dairy Queen Grill & Chill
08.2019 - 11.2024
- Facilitated communication between departments to streamline operational workflows.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Customer Service Cashier
Wendys Restaurant
06.2016 - 06.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Collaborated with team members to enhance customer service strategies.
Education
High School Diploma -
Paducah Tilghman Highschool
Paducah, KYSkills
Organization of records
Certification
Serv safe
Timeline
Store Manager
Hair City & Company
04.2025 - Current
Assistant Manager
Fivestars
11.2024 - 08.2025
Assistant Manager
Dairy Queen Grill & Chill
08.2019 - 11.2024
Customer Service Cashier
Wendys Restaurant
06.2016 - 06.2019
High School Diploma -
Paducah Tilghman Highschool