Summary
Work History
Education
Skills
References
Timeline
Generic

Kimberly Sunderland

Star,ID

Summary

Expertise in communication and customer service, ensuring client satisfaction. Demonstrated time management skills and a strong work ethic. Prepared to re-enter the professional environment with enthusiasm and dedication.

Work History

Hairstylist/Cosmotologist

Cherry Creek Hair company
Puyallup, Washington
2013 - 2015
  • Delivered exceptional customer service to clients during salon operations.
  • Performed daily salon duties, ensuring a clean and welcoming environment.
  • Answered phone calls promptly, addressing client inquiries and appointments.
  • Executed cleaning tasks to maintain hygiene standards throughout the salon.
  • Multitasked effectively to manage various client needs and services.
  • Provided professional hair services, enhancing client satisfaction through quality care.
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.

Hairstylist

The Secret Spa and Salon
Sumner , WA
2009 - 2011
  • Delivered various hair services to clients, enhancing overall satisfaction.
  • Assisted in salon operations to ensure efficient workflow.
  • Greeted customers warmly, creating a welcoming environment.
  • Conducted consultations to determine client needs and preferences.
  • Pre-booked future appointments to increase repeat business.
  • Developed relationships with new clients through referrals from existing customers.

Nanny

Pappalordo Family
Kirkland , WA
2006 - 2009
  • Delivered high-quality childcare while ensuring safety and well-being of children.
  • Collaborated with parents to build trusting relationships and effective communication.
  • Organized and facilitated outings for educational and recreational experiences.
  • Maintained composure in unexpected situations to effectively manage challenges.
  • Prepared nutritious meals tailored to children's dietary needs.

Education

Cosmotology

Gene Juarez Academy of Beauty
Federal Way, WA
09-2009

Organizational Communication

Northwest University
Kirkland Wa
01-2007

Puyallup High School
Puyallup Wa
01-2002

Skills

  • Customer service and consulting
  • Appointment scheduling and management
  • Self-starter
  • Team player
  • Hair cutting, coloring, and styling
  • Client consultations and relationship building
  • Problem solving and conflict resolution
  • Team collaboration and communication
  • Business management and organizational skills
  • Phone etiquette and effective communication
  • Quick learning and adaptability

References

References available upon request.

Timeline

Hairstylist/Cosmotologist

Cherry Creek Hair company
2013 - 2015

Hairstylist

The Secret Spa and Salon
2009 - 2011

Nanny

Pappalordo Family
2006 - 2009

Cosmotology

Gene Juarez Academy of Beauty

Organizational Communication

Northwest University

Puyallup High School