Breial Redding
Summary
Hardworking, responsible, and goal-oriented student with excellent communication, problem-solving, and teamwork skills. Committed to learning, achieving academic success, and contributing positively to the school community.
Overview
5
5
years of professional experience
Work History
Team member
The echelon group
Woodstock
10.2023 - 06.2026
Team member
Benevis
Atlanta
01.2022 - 06.2025
Team member
State Farm
Marietta
09.2021 - 01.2024
- Developed and nurtured strong customer relationships to enhance client satisfaction
- Clarified coverage options, premiums, and deductibles to ensure informed decision-making
- Responded to customer inquiries via phone and email to resolve issues and provide support
Education
Diploma -
Marietta High School
Marietta, GA, United StatesSkills
- Customer service
- High call handling
- Time management
- Problem solving
- Analytical thinking
- Active listening skills
- Active listening skills
- Empathy and patience
- Cash management
- Cash management
Awards
- Call handling and phone etiquette
- Multitasking in fast-paced environments
- Problem-solving
- Time management and organization
- Team collaboration and customer retention
Timeline
Team member
The echelon group
10.2023 - 06.2026
Team member
Benevis
01.2022 - 06.2025
Team member
State Farm
09.2021 - 01.2024
Diploma -
Marietta High School