Proactive and detail-oriented professional with extensive experience at Lucas County Children Services, excelling in data entry and fostering positive relationships. Demonstrated success in improving record-keeping accuracy and efficiency, while maintaining confidentiality. Skilled in Microsoft Office and document management, I consistently prioritize tasks to meet critical deadlines, contributing to a productive team environment.
Overview
3
3
years of professional experience
Work History
Clerical Assistant
Lucas County Children Services
08.2023 - Current
Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Contributed to a positive work environment by promoting effective communication among team members.
Prepared and edited documents to produce precise, accurate and professional communication.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Supported staff on special assignments and ad hoc projects.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Coordinated and scheduled meetings and appointments.
File Clerk
Lucas County Children Services
09.2021 - 08.2023
Assisted with document scanning and imaging projects to support accurate file back-up.
Identified and corrected inconsistencies in filing systems for increased accuracy.
Examined, categorized, and sorted incoming documents.
Sorted and classified documents into appropriate filing systems for increased traceability.
Education
Diploma - Psychology
Waite High School
Toledo, OH
05.2019
Skills
File organization
Scheduling and calendar management
Data entry
Microsoft office
Maintaining records
Scanning documents
Typing speed
Filing systems
Document management
Office supply management
Spreadsheet creation
Calendar management
Scheduling appointments
Confidentiality handling
Fax operations
Phone reception
Time management
Prioritizing work
Digital file management
Spreadsheet management
Relationship building
Positive attitude
Supply restocking
Professional and mature
Timeline
Clerical Assistant
Lucas County Children Services
08.2023 - Current
File Clerk
Lucas County Children Services
09.2021 - 08.2023
Diploma - Psychology
Waite High School
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