Breion Anthony
Lancaster,TX
Summary
My goal is to further my experience in the Insurance industry, by becoming a Team manager this will allow myself to build business acumen. My time as a Injury Claims Specialist and Property Claims Specialist allowed me to learn how to apply the knowledge of policies, coverages , liability, and insurance regulations. My experience in both injury and property claims has allowed me to have a keen understanding of the components of being a knowledgeable claim handler.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Claims Specialist- Injury T2/3 Low Limits
State Farm Mutual Automobile Insurance Company
Richardson, TX
09.2023 - Current
- Investigating, evaluating, negotiating, and settling claims with attorneys and low limit policies.
- Applying knowledge of policies, and insurance regulations when determining coverage, liability, and damages.
- Contacting Attorneys by telephone, written correspondence and/or various electronic media Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment Supporting our customers through personalized, caring, and simple interactions.
- Litigation
Claims Specialist - Property Complex T1
State Farm Mutual Automobile Insurance Company
Richardson, TX
05.2022 - 09.2023
- Investigating, evaluating, negotiating, and settling claims Applying knowledge of policies, and insurance regulations when determining coverage, liability, & damages.
- Supporting our customers through personalized, caring, and simple interactions by telephone, written correspondence and/or various electronic media.
- Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Claims Associates
State Farm Mutual Automobile Insurance Company
Richardson, TX
08.2017 - 05.2022
- Investigate, determines coverage of loss and adjusts all elements for auto claim.
- Explains coverage of loss, assists policyholders with itemization of damages.
- Delivered an remarkable customer experience throughout handling of lower complexity claims, identifying and ensuring prompt routing of claims to other functional areas.
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Maintain a goal of 90% and above for monthly metrics.
Education
High School Diploma -
Lancaster High School
Lancaster, TX05-2012
Bachelor of Business -
University of North Texas At Dallas
Dallas, TXSkills
Settlement determinations
Communication
Date Integrity
Mathematical
Communication
Certification
- Texas Adjuster Licenses- All Licensed States
Accomplishments
- Assisted with Defensive Subrogation team collected over 100,000 in funds.
- Injury Low limits Specialty Team.
- Peer Mentor.
Timeline
Claims Specialist- Injury T2/3 Low Limits
State Farm Mutual Automobile Insurance Company
09.2023 - Current
Claims Specialist - Property Complex T1
State Farm Mutual Automobile Insurance Company
05.2022 - 09.2023
Claims Associates
State Farm Mutual Automobile Insurance Company
08.2017 - 05.2022
High School Diploma -
Lancaster High School
Bachelor of Business -
University of North Texas At Dallas
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