Breiona Kilgore
St. Louis,MO
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. And a very fast learner
Overview
5
5
years of professional experience
Work History
Cashier
Five Below
05.2024 - 12.2024
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Cashier
Schnucks
09.2023 - 11.2024
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Adhered to social distancing protocols and wore mask or face shield.
- Processed returned merchandise by strictly following store return and exchange procedures.
Cashier/Sales Associate
Ross Dress for Less
03.2024 - 08.2024
- Keeping sales floor clean
- Working the register
- Making sales
- Pushing freight
- Unloading truck
- Assisting customers
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
Assistant Part-Time Manager
Family Dollar
02.2022 - 06.2022
- Help csr
- Stock shelves
- Clean area
- Money handling
- Opening and closing stores
- Pushing totes
- Helping customers
Customer Service Representative
Walmart
11.2021 - 03.2022
- Collect money
- Money handling
- Checkout line
- Checkout customers
- Bag items
- Clean work station
- Stock shelves
Customer Service Representative
Hardee's
04.2020 - 06.2020
- Collect money
- Money handling
- Cleaning store/area
- Prepare food
- Hand out food
- Take orders
Education
Office Administrator
Job Corp
Saint Louis, MOHigh School Diploma - undefined
Mehlville High School
St. Louis, MO06.2023
Skills
- Customer service
- Babysitting
- Cash Handling
- Retail Management
- Assistant Manager Experience
- Cash handling
- Inventory management
- Store merchandising
- Record keeping
- Order fulfillment
- Phone communication
- Multitasking and organization
- Time management
- Money handling
- Cash register operation
- Customer assistance
- Ordering and stocking
- Work ethic and integrity
- Scanner operations
- Basic math
- Order taking
Languages
English, Fluent
Timeline
Cashier
Five Below
05.2024 - 12.2024
Cashier/Sales Associate
Ross Dress for Less
03.2024 - 08.2024
Cashier
Schnucks
09.2023 - 11.2024
Assistant Part-Time Manager
Family Dollar
02.2022 - 06.2022
Customer Service Representative
Walmart
11.2021 - 03.2022
Customer Service Representative
Hardee's
04.2020 - 06.2020
High School Diploma - undefined
Mehlville High School
Office Administrator
Job Corp
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