Summary
Overview
Work History
Education
Skills
Certification
working out
Timeline
Generic

Brejon Graves

Sammamish,WA

Summary

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

UPS
08.2020 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.

Supervisor

WestRock
07.2018 - 08.2020
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Education

Criminal Justice

Moorpark College
Moorpark, CA

High School Diploma -

Simi Valley High School
Simi Valley, CA
06.2015

Skills

  • Product Promotion
  • Quality Assurance
  • Load Balancing
  • Commercial driving
  • Equipment Operation
  • Mileage Tracking
  • Order Verification
  • Dispatch Communication
  • Time Management
  • DOT Compliance
  • Map reading and navigation skills
  • Delivery recordkeeping
  • Roads and highways knowledge
  • Forklift Operation
  • Safe Driving Record
  • Heavy Lifting
  • Valid Driver's License
  • Lifts up to 150 pounds
  • Vehicle inspections

Certification

Licensed DOT Driver for 4 years

forklift certified for 6 years

working out

Staying fit and keeping a healthy diet is a big part of keeping life balanced.


Timeline

Delivery Driver

UPS
08.2020 - Current

Supervisor

WestRock
07.2018 - 08.2020

Criminal Justice

Moorpark College

High School Diploma -

Simi Valley High School
Brejon Graves