Brekley Hennessy
Layton,UT
Summary
With over 4 years of experience working in customer service, seeking a challenging position where I can utilize my strong communication and customer service skills. Eager to contribute to a dynamic team and help drive sales and customer satisfaction. Passionate about providing top-notch service and exceeding expectations.
Overview
3
3
years of professional experience
Work History
Service Advocate and Consumables
Target
10.2022 - Current
- As a service advocate I solve and utilize my customer service skills to leave the guest feeling taken care of.
- Problem solving and guiding guests to satisfaction is my ultimate goal.
- I was promoted to a trainer to help and guide new employees to success.
- In my second department my goals are to provide exceptional customer service by promptly responding to guests and resolving issues with consumable products.
- Manage inventory levels and ensure consistent availability of consumables for guests.
- Regular trainings on new consumable products and services to enhance product knowledge and safety.
- Received the highest performance review after only being apart of consumables for 2 months.
Team Lead
Fiiz Drinks
09.2021 - 06.2023
- Promoted to team lead after one month of employment.
- Set goals to achieve performance targets.
- Supervised each shift to ensure customers were happy and employees were on task fulfilling job responsibilities.
- Created and maintained a positive and safe atmosphere for employees and customers.
Education
High School Diploma -
Layton High School
Layton, UTAvalon School of Cosmetology
Layton, UTSkills
- Communication skills
- Professional
- Problem-solving abilities
- Open-minded
- Hardworking
- Dedicated
- Dependable
- Customer Service
- Punctual
Timeline
Service Advocate and Consumables
Target
10.2022 - Current
Team Lead
Fiiz Drinks
09.2021 - 06.2023
High School Diploma -
Layton High School
Avalon School of Cosmetology
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