Breleigh Selk
McFarland
Summary
Healthcare professional prepared for Medical Assistant role. Proven ability in patient interaction and clinical tasks, enhancing overall patient experience. Strong focus on teamwork and adaptability, ensuring smooth operations and high-quality care. Proficient in medical terminology and procedures, with reliable and flexible approach. Utilizes medical knowledge and practical skills to support healthcare professionals. Track record of maintaining accurate patient records and delivering compassionate care.
Overview
7
7
years of professional experience
Work History
Medical Assistant Apprentice
University of Wisconsin Hospital and Clinics
12.2024 - Current
- Developed strong rapport with patients, fostering trust and open communication regarding their healthcare needs.
- Assisted in performing minor surgical procedures under the supervision of licensed physicians, prioritizing patient safety throughout the process.
- Continually updated professional knowledge through attendance at workshops and training sessions, ensuring the provision of high-quality care in alignment with industry best practices.
- Maintained a clean and organized work area to facilitate efficient patient care delivery.
- Facilitated seamless transitions between appointments by efficiently preparing exam rooms for subsequent patients.
- Enhanced team collaboration with clear communication and active participation in staff meetings and training sessions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
Phlebotomist
University of Wisconsin Hospital and Clinics
12.2023 - 12.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Service Supervisor
Flix Brewhouse
09.2021 - 12.2023
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Assisted in the recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
- Responded to customer requests for products, services, and company information.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Office and Event Coordinator
Flix Brewhouse
09.2021 - 12.2023
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Conducted initial interviews for administrative positions, helping to identify candidates aligned with company values.
- Supported onboarding process for new hires, facilitating smooth transition into team.
Caregiver/Medication Aide
New Perspective Senior Living
02.2021 - 09.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Administered prescribed drugs to high-volume patient caseload.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
- Employed time management skills to prioritize tasks effectively without compromising patient care quality.
- Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
Server Trainer
Flix Brewhouse
10.2019 - 03.2020
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Monitored new server performance and offered continuous support throughout training period.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Utilized effective communication techniques to support server learning and comprehension.
- Reduced order errors and improved service speed by implementing hands-on training approach for POS system usage.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
Dietary Aide and Cook
Columbus Health And Rehab
04.2018 - 09.2019
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Education
Medical Assistant Apprenticeship, Accelerated -
University of Wisconsion Hospital And Clinics
Madison, WI05-2025
Phlebotomy Technical Diploma - Phlebotomy
Madison College
Madison12-2021
No Degree - General Studies
Madison College
Madison, WI01-2020
Skills
- Strong Interpersonal Communication
- Clinical Vital Signs Assessment
- HIPAA Regulations Expertise
- Upholding Confidential Standards
- Flexible in Dynamic Environments
- Certified in CPR
- Patient-Centered Care
- Proficient in Electronic Health Records
- Effective Conflict Resolution
- Venipuncture Skills
Timeline
Medical Assistant Apprentice
University of Wisconsin Hospital and Clinics
12.2024 - Current
Phlebotomist
University of Wisconsin Hospital and Clinics
12.2023 - 12.2024
Service Supervisor
Flix Brewhouse
09.2021 - 12.2023
Office and Event Coordinator
Flix Brewhouse
09.2021 - 12.2023
Caregiver/Medication Aide
New Perspective Senior Living
02.2021 - 09.2021
Server Trainer
Flix Brewhouse
10.2019 - 03.2020
Dietary Aide and Cook
Columbus Health And Rehab
04.2018 - 09.2019
Medical Assistant Apprenticeship, Accelerated -
University of Wisconsion Hospital And Clinics
Phlebotomy Technical Diploma - Phlebotomy
Madison College
No Degree - General Studies
Madison College
Similar Profiles
Joseph MeisterJoseph Meister
Registered Nurse at University of Wisconsin Hospital and ClinicsRegistered Nurse at University of Wisconsin Hospital and Clinics
Weston GrefeWeston Grefe
MRI Technologist at University of Wisconsin Hospital and ClinicsMRI Technologist at University of Wisconsin Hospital and Clinics
KOMI WUKANYAKOMI WUKANYA
Medical Supply Clerk at University of Wisconsin Hospital and ClinicsMedical Supply Clerk at University of Wisconsin Hospital and Clinics