Brelyn Gibson
Jonesboro,GA
Summary
Versatile team member offering over 5 years of handling tasks smoothly and efficiently, and an overall familiarity of the aviation industry. Dedicated and safety-conscious industry worker with 2 years experience in aircraft fueling and aircraft ground handling operations. Talented at adapting well to changing processes, programs and team requirements, and being in compliance with aviation regulations. Eager to contribute to growing company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commercial Airline Fueler & Line Technician
Signature Flight Support
Jacksonville, FL & Atlanta, GA
07.2021 - 09.2023
- Successfully refueled and serviced over 700 commercial and private aircraft without any safety incidents in compliance with industry regulations and company policies.
- Conducted pre-fueling safety inspections of aircraft and equipment
- Safely conducted refueling operations for an average of 20 aircraft per day during peak operational periods, ensuring timely departures and fuel efficiency.
- Achieved average GA aircraft turnaround time of 30 minutes or less, contributing to improved flight schedule adherence and customer satisfaction.
- Assisted flight crews and ground personnel in aircraft movement and positioning.
- Documented all fueling activities, maintained accurate records, and required paperwork.
- Participated in ongoing training and certifications to stay current with industry best practices.
- Achieved 96% on-time departure rate during my tenure, significantly improving commercial aircraft turnaround efficiency.
- Successfully trained 1 new line service technician, and 1 commercial fueler, ensuring compliance with safety regulations and company policies.
Personal Shopper
Shipt Inc.
11.2019 - Current
- Developed knowledge about products and sales items to answer shoppers' questions
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Completed on-time deliveries by choosing best and most efficient routes
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems
- Routinely answered customer questions regarding merchandise and pricing
- Asked open-ended questions to assess customer needs.
Sales Associate & Cashier
Ralph Lauren Polo
06.2016 - 12.2018
- Provided excellent customer service and insuring customer satisfaction
- Recruited and trained two new employees on proper protocol
- Solving problems and effectively communicating with coworkers
- Maintain store brand image in regards to logistics and merchandising
- Manage upkeep of displays, pricing changes, and helping to keep merchandise in stock
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Summer Intern
Fly Corps Aviation
Savannah, GA
06.2017 - 08.2017
- Speak with potential customers and clients about company and what it can provide
- Examine current programs and consider how they can be improved
- Worked on research and organization regarding processes and standards while managing front desk during off hours
- Assisted with data analysis, development and execution of part 61 programs
- Act as day-to-day support on team's initiatives
- Fly with pilots on certain trips as needed
Aviation Ambassador & Special Projects Team
Jacksonville University, Davis College Of Business
Jacksonville, FL
10.2014 - 04.2015
- Recruit & communicate with potential aviation students to obtain and distribute information
- Assist supervisors with completing daily office tasks
- Analyze problems facing aviation department and discover potential effective ways to solve them
- Accurate data entry
- Create excel spreadsheets for client information
Education
Aviation Management & Flight Operations
Jacksonville University
Jacksonville, FL2019
Skills
- Extensive experience in commercial and GA aircraft fueling and line service operations
- Proficient in Mac and PC, Microsoft Office, Social Media Platforms
- Strong knowledge of safety protocols and regulatory compliance in aviation industry
- Team collaboration and communication
- Record-keeping and documentation
- Problem-solving and troubleshooting
- Customer service and professionalism
Accomplishments
- FAA Private Pilot License
- FAA Instrument Rating
- Southern AeroMedical Institute Advanced High Altitude Chamber Program
- CAE CRJ700/900 NG Pilot Training IRS eLearning Course
Certification
CPR/ First Aid Certified
Timeline
Commercial Airline Fueler & Line Technician
Signature Flight Support
07.2021 - 09.2023
Personal Shopper
Shipt Inc.
11.2019 - Current
Summer Intern
Fly Corps Aviation
06.2017 - 08.2017
Sales Associate & Cashier
Ralph Lauren Polo
06.2016 - 12.2018
Aviation Ambassador & Special Projects Team
Jacksonville University, Davis College Of Business
10.2014 - 04.2015
Aviation Management & Flight Operations
Jacksonville University