Brenda A. Arellano Mendez
Bronx,NY
Summary
Hardworking Hostess, offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
Work History
Host
Rosa Mexicano
Manhattan , NY
2023.03 - Current
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
Cashier
SY Grace West Indian Supermarket
The Bronx , NY
2022.01 - 2022.11
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Harry S Truman High School
Bronx, NY2022-06
Lehman College of The City University of New York
The Bronx, NYSkills
- Team Collaboration
- Server Support
- Telephone reception
- Reservations Management
- Customer Service
- Front of House Organization
- Fluent in Spanish
- Bilingual
Languages
Spanish
Native/ Bilingual
Accomplishments
- Advanced Regents Diploma
- Dean's List of Lehman College
Timeline
Host
Rosa Mexicano
2023.03 - Current
Cashier
SY Grace West Indian Supermarket
2022.01 - 2022.11
High School Diploma -
Harry S Truman High School
Lehman College of The City University of New York
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