Dynamic office professional with a proven track record in customer service and office administration. Skilled in communication and problem-solving, driving operational efficiency and enhancing team collaboration.
Overview
12
years of professional experience
Work History
Aspen Dental
Assistant Office Manager
03.2024 - Current
Job overview
Assisted in managing daily office operations to ensure smooth workflow.
Coordinated scheduling and appointment management for dental staff and patients.
Streamlined communication between departments to enhance efficiency and collaboration.
Handled patient inquiries with professionalism, contributing to positive patient experiences.
Trained new administrative staff on office protocols and software systems.
Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
Al Exito, Inc.
Facilities Coordinator
09.2020 - 06.2021
Job overview
Facilitated the integration of social-emotional learning concepts into daily lesson plans, promoting comprehensive student development.
Implemented differentiated instruction techniques to cater to the diverse learning needs of all students.
Participated in after-school programs to provide enrichment opportunities for students who needed additional academic support or extracurricular activities.
Led activities that developed students' physical, emotional, and social growth.
Helped students explore concepts with engaging, learning-focused activities.
Smokin G's BBQ
Server
04.2014 - 09.2014
Job overview
Delivered exceptional customer service by promptly addressing inquiries and ensuring satisfaction.
Managed table assignments efficiently to optimize dining flow and enhance guest experience.
Collaborated with kitchen staff to ensure timely food preparation and quality standards were met.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.