Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brenda Amezcua

Lake Elsinore,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

JR Education
08.2014 - 07.2020
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Assisted development and implementation of new administrative procedures.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Property Resource Officer

G4S Secure Solutions
12.2012 - 05.2013

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  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Seasonal Driver

UPS
11.2012 - 12.2012
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Shipping and Receiving Clerk

SkinSK.com
04.2012 - 10.2012
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Implemented lean principles within the warehouse environment to eliminate waste from operations while maintaining high-quality standards consistently.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Reviewed order data to verify transactions and shipping dates.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

High School Diploma -

Gilbert High School
Anaheim, CA

ROP Medical Assistant Back Office
Anaheim, CA
2010

ROP Medical Core
Anaheim, CA
2010

ROP Counseling 150
Cypress, CA
2010

ROP Retail Internship
Buena Park, CA
2009

Skills

  • Information Security
  • Invoice Processing
  • Research
  • Office Administration
  • Document Control
  • Data Entry
  • Workflow Optimization
  • Filing
  • Scheduling
  • Clerical Support
  • Proposal Writing
  • Report Writing
  • Database Management

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

JR Education
08.2014 - 07.2020

Property Resource Officer

G4S Secure Solutions
12.2012 - 05.2013

Seasonal Driver

UPS
11.2012 - 12.2012

Shipping and Receiving Clerk

SkinSK.com
04.2012 - 10.2012

High School Diploma -

Gilbert High School

ROP Medical Assistant Back Office

ROP Medical Core

ROP Counseling 150

ROP Retail Internship
Brenda Amezcua