Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Brenda Angel Bernave

Las Vegas,NV

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to improving customer satisfaction and driving positive outcomes while maintaining a clean organized sales floor.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

JCPENNEY
Las Vegas, NV
11.2019 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction
  • Communicated effectively with other staff members regarding customer requests or complaints
  • Organized shelves and displays to maintain a neat and orderly store environment.
  • Cleaned fitting rooms after each use; removed items left behind by previous customers.
  • Responded to customer inquiries regarding products and services offered.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Education

High School Diploma -

Del Sol Academy Of The Performing Arts
Las Vegas, NV
06-2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Organizational skills
  • Positive and professional

Languages

Spanish
Limited

References

References available upon request.

Timeline

Retail Sales Associate

JCPENNEY
11.2019 - Current

High School Diploma -

Del Sol Academy Of The Performing Arts
Brenda Angel Bernave