Summary
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brenda Aquino

Senior Medical Assistant
Chappaqua,NY

Summary

Proven Senior Medical Assistant with a track record of enhancing patient care and clinic productivity at Northwell. Skilled in vital signs monitoring and patient care coordination, with a commitment to professional development. Excelled in implementing quality improvement initiatives, reducing wait times by prioritizing tasks efficiently. Demonstrates strong communication skills, fostering trust and improving patient outcomes.

Work History

Senior Medical Assistant

Northwell
10.2021 - Current
  • Conducted thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
  • Assisted physicians with diagnostic procedures, providing accurate results to facilitate effective treatment plans.
  • Demonstrated commitment to professional growth by attending continuing education seminars and maintaining current certification as a Senior Medical Assistant.
  • Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
  • Increased clinic productivity by training new medical assistants in proper techniques and best practices.
  • Managed inventory of medical supplies effectively, ensuring necessary materials were available for efficient patient care delivery.
  • Assisted in the development and implementation of quality improvement initiatives to elevate patient satisfaction and overall clinic performance.
  • Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
  • Improved office efficiency by optimizing workflow processes.
  • Collaborated closely with healthcare teams to develop a strong workflow for individual patient needs.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Helped improve patient outcomes by educating and training the clinical staff
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistant

White Plains Hospital Wph
01.2016 - 10.2021
  • Taught patients about medications, procedures, and care plan instructions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Called and faxed pharmacies to submit prescriptions and refills.

Front Desk Supervisor

All Womens Health
12.2010 - 04.2016
  • Provided exceptional customer service, leading to positive online reviews.
  • Trained new employees on front desk, ensuring they were well-prepared for their roles and responsibilities.
  • Resolved patient issues with rooms or reservations with knowledgeable and friendly service.
  • Created monthly meetings.
  • Collaborated with team members to handle patient requirements from check-in through check-out.
  • Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
  • Built talented team through hiring and training new associates.
  • Contributed to the development of new front desk procedures for increased efficiency and better guest service.

Education

No Degree -

Mercy College
Dobbs Ferry, NY
05.2001 -

Nursing - Medical Assistant

Stamford Brown Institute
White Plains, NY
05.2001 -

Skills

Vital signs monitoring

Languages

Spanish
Full Professional

Certification

CMA - Certified Medical Assistant

Timeline

Senior Medical Assistant

Northwell
10.2021 - Current

Medical Assistant

White Plains Hospital Wph
01.2016 - 10.2021

Front Desk Supervisor

All Womens Health
12.2010 - 04.2016

No Degree -

Mercy College
05.2001 -

Nursing - Medical Assistant

Stamford Brown Institute
05.2001 -
Brenda AquinoSenior Medical Assistant