Brenda Berry
Self-employeed
Troy,AL
25
years of professional experience
Dependable professional with extensive experience in commercial cleaning and lead-person roles. Skilled in customer service, time management, and attention to detail, with a proven ability to keep teams organized and operations running smoothly. Strong communicator who adapts quickly and supports consistent results.
Work History
Commercial Cleaning (Independent Franchise)
9 Years 10 Months- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Lead-Person
15 Years 7 Months- Directed daily work assignments, balancing workloads to maintain smooth operational flow.
- Coordinated with supervisors to prioritize urgent tasks and resolve workflow delays.
- Inspected completed work for quality, accuracy, and compliance with site requirements.
- Trained new team members on safety procedures, equipment use, and job standards.
- Improved team efficiency by streamlining task handoffs and reinforcing consistent procedures.
- Increased team productivity by effectively delegating tasks and setting clear expectations.
- Evaluated team performance regularly, providing constructive feedback for continuous improvement.
- Communicated progress updates frequently to upper management, maintaining transparency on project status and addressing any concerns proactively.
- Provided ongoing support to team members by being accessible for questions or concerns while empowering them to take ownership of their responsibilities successfully.
- Established best practices within the department; promoted consistency and standardization across all team functions.
- Assisted in the recruitment process by interviewing candidates and making hiring recommendations based on skills fit and cultural alignment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collected, arranged, and input information into a database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
Education
High School Diploma
No Degree - Office Administration
Skills
Positive demeanor
Problem resolution
Time management
Organizational skills
Attention to detail
Flexible and adaptable
Multitasking
Dependable
Teamwork and collaboration
Effective communication
Decision-making
Problem-solving
Critical thinking
Active listening
Dependable and responsible
Computer skills
Conflict resolution
Friendly
positive attitude
Organizational management
Timeline
Commercial Cleaning (Independent Franchise)
Self-employeed
12.2016 - CurrentRead More
Lead-Person
Vectrus Systems/Corporation
06.2001 - 01.2017Read More
Goshen
High School Diploma
Read More
Trenholm Tech
No Degree from Office Administration
Read More