Brenda Bustos
El Paso,TX
Summary
Accomplished Shipping Lead and Quality Assurance Technician with a proven track record at Copeland, enhancing shipping efficiency and product integrity through meticulous quality control and problem-solving skills. Skilled in forklift operation and adept in utilizing Microsoft Office Suite, demonstrating adaptability and a keen ability to implement effective process improvements.
Overview
9
9
years of professional experience
Work History
Shipping Lead (International &Dometic Ordres)
Copeland
06.2018 - 12.2024
- Closely monitor. costumer services and customer's emails request and changes.
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Train all new temporary or permanence personnel on all OEM staging, labeling scanning check and shipping time frame.
- Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
- Sent booking requests to freight forwarders and generated bills of lading.
- Conducted regular audits of shipping processes, identifying areas for improvement and implementing necessary changes.
- Established effective communication channels across departments, leading to smoother coordination of activities related to shipments.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Ensure all shipmen's paper work are completed correct
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Processed required paperwork to expedite handling of shipped and received goods.
Quality Assurance Technician
Treehouse
08.2015 - 02.2018
- Release product from JDE
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Process control procedure maintenance and upkeep. Maintain records and files under control, responsibility of Quality Assurance.
- Interpret drawing for correct PL locations, assembly, labeling and other requirements. Visually inspect parts for acceptable packing conditions, damaged, components and correct information on labels as well.
- Coordinate key elements of the allergen controls program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, ans validation of cleanups, and on-going verification and validation of the entire allergen control program.
Education
Bachelor of Arts - Criminal Justice
UTEP
El Paso, TX05-2010
Skills
- Forklift Operator
- Data Entry
- Problem Solving
- Flexibility
- Computer Knowledge ( Excel, Word, Power Point, Etc)
- Adaptability
Timeline
Shipping Lead (International &Dometic Ordres)
Copeland
06.2018 - 12.2024
Quality Assurance Technician
Treehouse
08.2015 - 02.2018
Bachelor of Arts - Criminal Justice
UTEP
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