Brenda Ceniceros
San Antonio
Summary
A dynamic volunteer at Southwest Legacy HS, I leveraged strong interpersonal communication and leadership qualities to enhance event experiences, ensuring efficient guest management and a welcoming atmosphere. Skilled in problem-solving and customer experience management, I excel in teamwork and maintaining high cleanliness standards, contributing significantly to our collective success.
Reliable Mover familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills.
Developed strong customer service and cash handling skills in high-volume entertainment environment. Proven ability to manage transactions accurately and efficiently while maintaining positive customer interactions. Looking to transition into new field, leveraging customer service expertise and operational efficiency skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Southwest Legacy HS
09.2022 - 06.2024
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Facilitated smooth entry and exit procedures for guests by scanning tickets efficiently and directing them to appropriate seating sections.
- Maintained a welcoming environment for patrons by greeting them upon arrival and offering assistance as needed.
Education
High School Diploma -
Southwest Legacy HS
Von Ormy, TX06-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Leadership qualities
- Order taking
- Workplace safety
- Cleanliness standards
- Customer experience management
Accomplishments
- Collaborated with team of more than 5 in the development of Ushering events.
- Documented and resolved issues with customer which led to the customer leaving satisfied.
Certification
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
- Church Music Certification – National Association of Pastoral Musicians.
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Southwest Legacy HS
09.2022 - 06.2024
High School Diploma -
Southwest Legacy HS
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