Summary
Overview
Work History
Education
Skills
Industry Knowledge
Computer Skills
Timeline
Generic

Brenda Clarida

Scottsdale,AZ

Summary

Experienced professional with over 4 years in product development and 2 years in commercial operations, specializing in customer quotations, customer communication, and production planning and forecasting. Proven track record in managing customer relationships, supporting new projects, and collaborating with various departments to ensure project realization.

Overview

13
13
years of professional experience

Work History

Commercial Operations Specialist

SCHOTT MINIFAB
06.2023 - Current

    • Over 2 years of experience in commercial operations.
    • Created customer quotations and broke down process pricing.
    • Contributed to the approval creation process and led proposal reviews.
    • Supported new projects from prospecting to full onboarding and realization.
    • Created monthly and yearly forecasts and assisted in end-of-month order invoicing.
    • Assisted in invoice reviews and operations planning to align service delivery with client needs.
    • Worked with the business development team for 4+ years.
    • Collaborated with logistics, finance, development, and operations departments.

Product Development Scientist

Applied Microarrays Inc./SCHOTT MINIFAB
01.2019 - 05.2023
  • Over 4 years of experience in product development.
  • Led technical product development and optimization for 5+ customers, from early engagement through operations for some.
  • Created and contributed to proposal creation.
  • Evaluated equipment capabilities for compatibility with new products or processes to ensure smooth integration into existing systems.
  • Increased efficiency in the development process with thorough documentation of project progress, results, and next steps.
  • Contributed to company growth by identifying potential areas for expansion within the product portfolio, collaborating with marketing teams to develop strategies that capitalize on these opportunities.

Sales Representative and Receptionist

Express Shower Doors
01.2012 - 08.2018
  • Provided exemplary customer service and strong product knowledge.
  • Created and implemented store displays promoting sales and growth.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Education

Associate of Science - Biotechnology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
12.2018

Associate of Arts -

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
05.2015

Skills

  • Biotechnology Techniques & Lab Analysis
  • Technical Communications
  • Instrumentation
  • Forecasting
  • Product Development & Tech Transfer
  • Customer Relationship Management
  • Proposal Creation
  • Cross-Functional Leadership (BD, Ops, Finance)
  • CAPA, Complaint Resolution, and Support

Industry Knowledge

- Chromatography, Titration, Filtration, TLC Analysis
- Electrophoresis, PCR and qPCR, DNA and RNA isolation
- Western Blotting, Aseptic Technique, Bacterial Transformation
- Protein Purification, Pipetting, Buffer Preparations
- Bioinformatics, Cell Culturing, Spectrophotometer, Centrifugation
- ELISA, UV-Vis Spectrometer, FT-IR, Nanodrop Spectrophotometer

-Microarray productions

-Substrate functionalization

-Probe preparation and handling

Computer Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook)
Bioinformatics (MEGA 7), CRM Systems (Active Campaign)

ERP Systems (Odoo)

Timeline

Commercial Operations Specialist

SCHOTT MINIFAB
06.2023 - Current

Product Development Scientist

Applied Microarrays Inc./SCHOTT MINIFAB
01.2019 - 05.2023

Sales Representative and Receptionist

Express Shower Doors
01.2012 - 08.2018

Associate of Science - Biotechnology

Maricopa Community Colleges - Mesa Community College

Associate of Arts -

Maricopa Community Colleges, Mesa Community College
Brenda Clarida